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Most recently answered consumer rights questions
I recently took my Renault Clio 1.2 Extreme into my local Renault dealership for a minor service and its annual MoT. I was advised that the air conditioning unit required a service, and, as it would be...
I own a 2004 Mercedes-Benz E220 CDi Classic. It has 130,000 miles on the clock. Just a couple of weeks ago, a warning appeared on the dash: ‘Service Brake! Visit Workshop'. I visited my regular Mercedes-Benz...
My 2005 Volkswagen Touran developed an intermittent but persistent fault with the automatic gearbox. The car would randomly drop into limp home mode (third gear). On the dash all the gear lights were flashing....
One injector of my Audi A4 2.0TDI failed. Audi replaced all four injectors free of charge. However, after they were replaced, the car would not start and a fault was traced to the ECU. On reading the thread...
I purchased a 2009 Volkswagen Golf 1.4 16v at the end of February 2013. The salesman failed to mention that when it turned four years old we would need the cam belt / water pump replacing at a cost of...
My wife has a 2005 Volkswagen Polo 3-door diesel, which she bought new. It has now done only 19,600 miles and is well cared for. We noticed a small area of rust on one of the front wheel arches with the...
You may be interested to know that my 2009 1.4TSi Golf has had a new engine put in it, free of charge. Despite the car being slightly over three years old, Volkswagen admitted "serious component failure"...
I have had my 29,000 mile 2009 Volkswagen Scirocco 1.4TFSI since new. It has been regularly serviced by Volkswagen. Eight weeks ago the engine warning light came on. It was recovered to Volkswagen (a shocking...
On 18 July I had 2009 Volkswagen Scirocco GT TDI examined by Lookers main agents in Darlington, with regard to the loss of traction/acceleration particularly in low gears at road junctions, and also a...
Three weeks ago I purchased a 2002 78,000 mile Porsche Boxster 3.2 S from an independent dealer, after first having had the car inspected by Peter Morgan Ltd. Now one of the Lambda sensors has failed and...