I have had my 29,000 mile 2009 Volkswagen Scirocco 1.4TFSI since new. It has been regularly serviced by Volkswagen. Eight weeks ago the engine warning light came on. It was recovered to Volkswagen (a shocking dealer service, never calling me and updating me, etc). They have now told me that a washer in the fourth cylinder has disintegrated and caused marks on the engine. The car needs a new engine. Volkswagen has agreed to cover the cost of the engine and 30 per cent of labour. They originally said labour would be £3000, but now say it will be about £1000 that I have to pay. Is this reasonable?