Extra Sensory

My wife has a 2006 Nissan Micra 1.6 Sport, so it's just 6 months or so out of its 3-year warranty. The other day when she started it up the brake warning and the ABS warning lights and the ESP off warning...

Lock before you leap

The central locking and alarm system of my 2002 BMW 318i Touring has started to malfunction. Sometimes the system will operate normally, other times not unlocking any doors and on occasion, only releasing...

Cheap trick

An elderly friend bought within the last few months from a recognised retailer a Vauxhall Vectra for £1,400. The car has now had to be taken to the workshops for a reconditioned gearbox at a cost of about...

SAM panned

I purchased my third Mercedes C Class in February, a 220 CDI Sport (I have never had any problems with any of the others). After 4 days practically every warning light on the dashboard lit up and it was...

Turbo charges

I bought a 2007 BMW 335i reg 2007 12 days ago from a dealer as a trade sale from a dealer my company has dealings with. It was sold as seen, and out of its 3-year warranty. I took out a full BMW warranty...

I sold a car to customers who now want to reject it after crashing it - what are my rights?

I am a car dealer and have recently sold a car to someone (about two months, three weeks ago). They have never contacted me until yesterday 10/08/2010 .They emailed me saying that they wanted to reject...

Why won't my Ford Focus' CD player work?

When I press the button for the CD player in my 2007 Ford Focus, the 'aux' sign comes on and CD player does not work. It's been changed once already by the dealer. What's wrong with it?

The dealer says my son's GAP insurance is invalid, despite selling it to him in the first place. Is the garage liable?

My son bought a new car almost three years ago and paid for GAP insurance at the time, to cover the difference in the insurance settlement and the cost of a replacement car should the car be stolen. The...

Can a car dealer sell a car as 'sold as seen'?

I am considering buying a used car from an online car dealership. However, upon asking about the warranty, I was told the cars are sold as seen. Do they not have to be responsible for a period of time...

A garage misfuelled my Saab 9-3 Convertible - should I ask for an engine warranty?

I took my Saab 9-3 in for its first service which was completed late and left the car dirty. The garage agreed to collect the car and perform a valet as a gesture of goodwill. However, on returning the...