Mis-sold Volkswagen Up - what are my rights?

I recently bought a Volkswagen Up having been promised/assured it was congestion exempt. Since purchasing it became clear that my model hasn’t been exempt since June 2013. While not having anything in...

Faulty used car - where do I stand?

I bought a 2010 Renault Grand Scenic in June of this year from a well know dealership. The car had full service history (last service April 2015). It had covered 39k miles when bought for £7000 (plus p/x). I...

Oil leak shortly after purchase

I have recently purchased a Kangoo 2004 automatic petrol. Within a few days of purchase the car started losing oil with lots of smoke. Diagnosed as oil pressure switch and because car had been standing...

Legal rights over a faulty used car

My son purchased an Audi A4 Estate in November, 2014 from Car Giant. He did so on a HP agreement financed through Car Giant. He also purchased an RAC Warranty and GAP Insurance at the time of buying. The...

Reject or repair?

I recently purchased a 2006 Jaguar XK from an independent dealer. One of the front sensors was faulty which the dealer agreed to repair via an approved Jaguar dealership who subsequently discovered extensive...

New timing chain required on BMW X3 - what are my rights?

I brought a 2007 BMW X3 in June from a dealer in Lymington, Hants. The car seemed to be in good condition and I was assured of the reliability of BMW's. Last month I had to have a new turbo fitted costing...

Skoda emissions scandal

Have you any idea how i go about claiming against Skoda (VW) regarding the emissions scandal?

Volkswagen emissions

The rumours about the modifications to Volkswagen diesels say that the fuel consumption will be increased as well as a loss of performance. Please could you explain how an increase in fuel consumption...

Bought wrong car - help!

Today I bought on PCP a Ford B-MAX 1.0 Ecoboost 2013, 7k miles, £10.5k. Paid 2k deposit. But I think I'd be better off with a Nissan Qashqai. I've seen one at the dealership for the same company. Can...

Consumer rights - was I mis-sold my Skoda?

Having checked on Skoda website, I find that my car is one of the vehicles effected by the emissions cheat. I feel strongly about mis-selling and potential lose of value. My question is can I demand a...