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Bought wrong car - help!

Today I bought on PCP a Ford B-MAX 1.0 Ecoboost 2013, 7k miles, £10.5k. Paid 2k deposit. But I think I'd be better off with a Nissan Qashqai. I've seen one at the dealership for the same company. Can I return and exchange and pay any additional costs?

Asked on 6 October 2015 by justinz123

Answered by Honest John

Not unless there is a fault with the B-MAX, but if there is a fault, under the Consumer Rights Act 2015 (effective 1-10-2015), in theory you can. Do it as fast as possible, before the dealer has sent the documentation to the DVLA because if he has he will resist your action because of the enormous inconvenience and cost: www.honestjohn.co.uk/faq/consumer-rights/

Tags: buying consumer rights

Dear Honest John,

Please help me choose my next car. I would like it to have:

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Ford B-MAX (2012 - 2017)

Sliding side doors and no central pillar mean unimpeded access. Five star Euro NCAP rating. Engines include 1.0 litre three-cylinder EcoBoost petrol. Decent drive.