Rejecting a new car because of a fault

I bought a Citroen DS3 Racing brand new in May 2011 on finance. Within a few weeks it developed an issue where the car misfired and lost power on acceleration. I notified the supplying dealer and they...

Car stolen - two queries

I have recently had my car stolen and 2 things have caught me by surprise. 1) My insurer sent a "car valuer" who spent over an hour at my house, took on board the adverts I had collated of dealership...

Insurance issues - stolen car

Our brand new Honda Civic Type S was stolen two days after we collected it from the dealer. It has been recovered and is in the process of having locks changed and very minor chips repaired on the door...

Catastrophic engine failure on Volvo V40

Purchased a Volvo V40 1.8i 4 months ago - it was running beautifully but on the motorway it made a horrible noise, the temp gauge shot up and it lost all power (within 2 minutes). No prior warnings. The...

DVLA hounding me about a tax disc I have

DVLA wrote and told me to say my 2011 Mitsubishi Outlander was not taxed. I have the tax disc, obtained by the garage I bought it from and it shows the right vehicle reg mark, it was issued by my local...

Storing an uninsured SORN car

Could you please tell me is it illegal to store my car in my garage uninsured, however I have declared it as SORN with the DVLA. I am considering doing this in order to save some cash.

Parking penalty issued when we were overseas

We are yearly overseas visitors. We have just received here in Mexico a fine for 180 pounds from Parking Eye for the 16th Sept for Crown Wharf shopping park, Walsall. There were 3 adults shopping for...

Parking Fines

I parked in my local station car park at 10.32 and paid for 1 days parking (£10.10) via my credit card. I have used the machine before and expected a ticket plus a receipt to be issued, but only a receipt...

Bought a car with outstanding finance from a dealer

I have bought a car online from a motor dealer in London and two days later carried out an odometer check to realise the car has finance outstanding and the finance company (Blackhorse) are currently refusing...

Brother caught speeding

My brother was on holiday from Canada and borrowed my car for a few days, and he was caught speeding on camera. I can identify him as the driver, but his Canadian address will be of no use to the police,...