Is the dealer liable for not doing the recall on my Volvo V50?

Recently, I had an issue with my Volvo V50's fuse box/electrics smouldering causing smoke to enter the cab and the fire brigade being called. The car is now a write off and the insurance company will not...

Should Volvo replace the boot struts on my Volvo XC60?

The gas operated struts on the boot of my 2012 Volvo XC60 are starting to fail, making a groaning noise. To replace them at a Volvo dealership is in excess of £500. A check on the internet reveals this...

Why is there no official Nissan recall on a widespread issue of broken air con?

I have two Nissan Qashqai, both under 10000 miles, just out of warranty and both with broken air con. Nissan is graciously offering 75 per cent contribution towards the parts. But I'm still left with a...

Why won't my insurer allow me to claim for fire damage to my Volvo V50?

I own a 2008 Volvo V50 1.6d. Whilst driving my car last week, I noticed an awful smell followed by thick smoke from under the dash. I pulled over and got out of the car and dialled 999. The fire brigade...

Is EGR failure a common issue after the emissions update?

Soon after the emissions update our Skoda Yeti 2.0 TDL had to have a new ERG recirculating valve fitted at huge expense. Luckily, we we covered but this cover has now expired. The warning light has come...

The DSG in my low mileage 2011 Skoda Fabia has failed - should Skoda cover the cost?

I purchased a 2011 Skoda Fabia TSI with 19,119 miles on in May 2014. Today - with 31,800 miles on the clock - the DSG has died. The car is only driven about 4000 miles per year. How do I go about pursuing...

Will Volkswagen replace the injectors on my Volkswagen Caddy after the emissions fix?

I've only had my 2010 Volkswagen Caddy Maxi for a month and the fuel injector has gone. The van has only done 77,000 miles. I read somewhere that Volkswagen were replacing for free due to a recall. As...

A well known fault was diagnosed in my 2003 Mercedes-Benz SLK - should it be recalled?

I have a 2003 Mercedes-Benz SLK 230 auto that we've had serviced regularly at our main service centre. The last service cost £600 and, for the first time, they said there was a problem with an oil leak...

Should I have to foot the bill for the emissions fix wrecking my van?

Had the software update done by the AA on behalf of Volkswagen. Since it was done, my Volkswagen Caddy Maxi has gone into limp mode with an apparent EGR valve problem. Volkswagen told me categorically...

Do I have any recourse against Jaguar Land Rover for the EGR failure in my 2013 Evoque?

My 2013 Range Rover Evoque was in for a service a month ago. During the service they reported that there was a coolant leak. This was confirmed to be coming from the EGR cooler and this will require both...