How goos hsould a six-month old car be that we've paid a deposit on?

We have found a nearly new Ford S-MAX via Ford Retail Online. Our local Ford dealer has agreed to bring it in from the Ford dealer in Birmingham where it is currently for a £500 deposit, which we have...

My deposit was not returned after I bought another car - is this legitimate?

Could you advise what justification a used car company has for keeping a deposit, please? This money (£500) was paid by me at their request to take a BMW 5 Series off sale for four days as I could not...

When should I pay for a mechanical inspection on a car I'm looking to buy?

I am looking to buy a used car, and am unsure about when, during the process, is best to pay for an independent mechanical inspection (such as offered by the RAC or AA). Of course, I would like to only...

We've dropped out of a contract to buy as we're expecting a child - can we get our deposit back?

On 14 August 2011, my partner contacted a mainland dealer regarding a vehicle he had seen on the internet which he wanted to view. As we live in Jersey, we were told that a 10 per cent deposit would take...

Was there a contract, and can I get my deposit back?

I visited a main dealer this week. Told the salesman what I wanted - nearly new. He phoned me later, offering a car registered Feb 2012 with delivery miles, for £9999. Yes please, I said, and gave my...

Can I demand the return of my deposit after I found a better deal for a Honda CR-V elsewhere?

I saw advertised a Honda CR-V offer which was worth about £2500 off the asking price. I went to my local dealership and had a test drive. I liked it. They informed me that they had one in stock in the...

Can I recover my deposit?

I went to see a car from a dealer. I test drove it and liked it - was prepared to buy. He asked for £300 deposit and I offered £500. I signed what I thought was a receipt for the deposit. The next...

When does a 'fully refundable' deposit become non-refundable?

I enquired about a car I had seen online. The dealer was some distance away and I could not visit for a test drive for 2 or 3 days and was told that a 'fully refundable' deposit would secure the car until...

Deposit paid to dealer but no vehicle

Paid a deposit on a motorhome (trader selling it) after I left I needed some info so emailed him with info required. He has never contacted me I always contact him and get excuses, he had agreed to deliver...

Did I need to refund a deposit?

We tried to sell a vehicle on eBay and we got a buyer who wanted it without seeing it. The listing said no MOT or road tax. They sent a deposit for £150.00 by cheque. When they came to see the vehicle...