Fraudulent insurance claim has been made against my policy - how can I proceed?

On receiving my renewal form my car with Aviva, I noticed that an accident was recorded in the renewal form. On making enquiries (by telephone) I was told not to worry as this was being investigated and...

Charged for an insurance renewal I didn't want - how can I dispute this?

My car insurance expired on 5 November 2011. I did not renew with that company as I obtained a cheaper premium elsewhere through a price comparison site. I have now received a letter from them stating,...

Please watch this video about injustice relating to speed cameras.

To realise the depths to which the ‘law’ can sink in the UK, please search for "SPEED CAMERA DEBACLE" on YouTube.

What are your thoughts on the new BPA Independent Appeals Service?

As things stand The British Parking Association fully expects to have an Independent Appeals Service in place for October 2012. Meanwhile, if you come across a reader complaint that you feel is justified,...

My car was clamped and towed despite being in my friend's private space - must I pay the penalty?

My car has been towed away by a private firm. It was parked on private land. I parked it at 22:30 and it was clamped at 22:39, and towed at 23:05. On their website it says vehicles will be towed that have...

Why is UKPC now threatening to take me to court over an unpaid parking charge?

Thank you for publishing my complaint about the parking charge made by UKPC. Following months of harassment made by this company, and despite the email and letters I have made in response, they are still...

Why was my daughter fined for falling asleep in a motorway rest area?

Reading your many parking letters it seems that the original reason for motorway services - to provide a safe resting and refreshment place on motorways - has been forgotten. My daughter drove one night...

How should I respond to an NIP which is the result of my number plate being cloned?

Can you please offer any advice or info as to what I should do regarding a notice of intended prosecution I received in respect of a vehicle that has been using my registration number? I have already spoken...

How can I be prosecuted for a driving offence when my motorcycle's number plates were cloned?

My local council, Hammersmith & Fulham, recently sent through the post a 'moving ticket offence' notice, my motorbike having been photographed to the right of a keep left sign. I wrote to the council explaining...

I won against Mercedes-Benz regarding their 30-year warranty in respect of rust on my E-Class.

I had a long running saga with rust on a year 2000 Mercedes-Benz E320CDI. In July 2007 all four doors and the boot lid were repaired/replaced under the bodywork corrosion 30-year warranty. The boot lid...