Why won't Mercedes-Benz honour its Mobilo warranty for models suffering with rust?

Recently you have mentioned the problem of "rusty Mercs", and the unwillingness of Mercedes-Benz to honour its 30-year Mobilo warranty. Like other Mercedes-Benz owners, what I would like to know is whether...

New Car

I have just purchased a brand new Mini from BMW. I opted out of BMW seal&protect and took it to my reputable detailing company for a seal&protect. This was when the flaws appeared, in preparing the vehicle...

Would you recommend a warranty for my 3-year-old Honda Jazz Sport?

My Honda Jazz auto Sport is just three years old. It has of course been serviced by new by the main dealer in Norwich. I have no idea what may go wrong in the future and I have only driven 16,000 miles....

Should the warranty cover a burned-out clutch on my mother's 3000-mile-old Suzuki Grand Vitara?

My 71-year-old mother drives a six-month-old Suzuki Grand Vitara manual diesel and recently the clutch started slipping, so she took it back to the dealer. They diagnosed it completely burned out and refused...

When should I have my Volvo C30 serviced?

I have been in France for the past six months and return to the UK in November. My Volvo C30, diesel, will have travelled 12,500 miles since its last service in about one month's time. It was last serviced...

I bought a Smart car two months ago which has an electrical problem - should the warranty cover this?

I bought a Smart car on a 55 plate with 52,000 miles two months ago. It appears that the wiring loom has shorted out, affecting a number of systems. I don't know the full outcome yet but this will be expensive....

How can I trace my Ford Mondeo's service history?

I have bought an 08/58 Ford Mondeo but the service book is missing. I've been unable to trace the service history to confirm anything. It was sold via Ford Direct in August 09 with 9000 miles, and has...

Can you recommend a rust-resistant car for use on an Atlantic island?

My daughter is going to work on a small island in the Atlantic. It has a subtropical climate and cars there have a tendency to rust due to the saline environment. Please could you recommend a small car...

My warranty company won't repair my car because the recovery service was late - what can I do?

I bought a secondhand 1999 Audi A4 Avant at the end of July for £1800. It had done approx 97,000km in 11 yrs. I drove it the following week to France, where it broke down (problem as yet undiagnosed)....

My Kia Carens missed a service - is the warranty void?

I've bought a Kia Carens and it has missed it first service at 10,000 but has now had two - one at 20,000 miles and one at 24,000. The car currently has 25,000 miles. Is my Kia warranty valid? I've heard...