Most recently answered legal and consumer advice questions

How is it Volkswagen claim the rework on the diesel engine EA189 in the UK will have no affect on the fuel consumption, performance, max torque, noise and CO2 emissons. If they are altering the tune to...

I picked up my Mercedes-Benz GLC43 on 9 November following a test drive of the GLC250d in early September and 3 happy years of owning an GL350d. The following day I received a call from my sales adviser...

I leased a 4 month old FIAT 500X Cross Plus that had done 3200 miles. I was turning into a roundabout when the steering wheel locked and I could could not steer the car. All dashboard lights came on and...

I've got an 2009 Audi A3 1.6 TDI that's been recalled for the Volkswagen emissions scandal. It went on a diagnostic machine, coming up with that problem and the EGR valve. Could the Volkswagen emissions...

I've bought a second hand petrol Honda Civic 1.8 with 20,000 miles on the clock. I got it 10 months ago from a Honda dealership with a 1 year warranty. 3 months after the purchase, I experienced a radiator...

I purchased a car which me, and a witness, were told had full service history. It doesn't. I wrote stating I am rejecting the car but have had response back saying the sales person now denies telling us...

Land Rover state in their service schedule that the oil in the automatic gearbox should be changed at 150,000 miles or 10 years. Mine has done 115,000 miles and the gearbox requires an expensive rebuild...

What is the status of the reports about Volkswagen Tiguan losing power after the EA189 emissions fix?

The suggestion is that any VWG compensation will be paid per car to all the previous owners as well as the current owner of an affected vehicle. How will previous owners prove that they once owned an affected...

My parents bought my brother a 2005 Peugoet 107 in September 2016. The car developed a fault (horn sounding with no one pressing it) and was sent to the local mechanic to get it sorted. When he was fixing...