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Most recently answered legal and consumer advice questions
I have received a parking charge of £60 for not paying the parking fee. I did pay the fee but as it was difficult to enter the registration I inadvertently entered a letter E in error of the letter F....
I bought my Ford C-Max 1.5d in Italy in December 2015 and registered then in UK (where I live) in April 2016, therefore still under warranty. I took the car for a service at an independent garage, with...
My 2010 Volkswagen Golf 1.6 TDI needed EGR replacement in December 2016 after 51,000 miles. The dealer quoted £1200 plus to replace but, as a valued customer, he reduced the cost to £400. I then asked...
I had to have the EGR valve on my Volkswagen Polo 1.6 replaced at a cost of £609. The car has done approximately 51,000 miles and has not yet had the emissions fix. Do I have any hope of getting all or...
I have just had my 2013 Volkswagen Touran recall part changed, it was an NOx engine control unit (23R7), and only 5 days later (I don't drive it much) two orange lights came on. Volkswagen say it needs...
My 2012 Volkswagen CC diesel is an auto DSG. Fuel consumption has increased by 6mpg since conversion and will not change automatically until the revs are much higher. I told Volkswagen and they weren't...
I have ordered a new Mercedes-Benz GLC 250d AMG line vehicle and expected it to be delivered by the end of January 2017. Just yesterday, I became aware of the issues raised by many on wheel crabbing. I...
I am due to take delivery of a new Mercedes-Benz GLC next month. Should I check it and reject it before the final payment or accept it and fight afterwards?
My Volkswagen Tiguan has been called in to have the software update following the emissions scandal. I am, however, reluctant to take it in following reports by owners who have had the update. Am I to...
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