How do I claim back expenses from Renault for a breached contract?

An old Renault Zoe was advertised for £9000 on the Renault website (for orders placed till 31 December 2016). My local dealers did not do the deal, but Renault put me in touch with one less than 100 miles...

After the first 28 days, can I still reject a car that had a fault before I bought it?

I purchased a car on the 7 October 2016 and it showed an engine fault warning light on the first day. I contacted the seller and he said he would have it fixed due to it being the EGR valve warning but...

I believe a have been mis-sold a car - do I have any rights?

Three weeks ago I purchased a used Ford C-MAX from a local dealer. The part exchange vehicle was a 1.6-litre Ford Focus with a 125PS petrol engine and I indicated to the salesman that I was only interested...

My Mercedes-Benz AMG is having steering problems on full lock at low speed - what do I do?

We own a Mercedes-Benz AMG 4matic with the same issue that you have written about on the Mercedes-Benz GLC and GLA a few days ago. So far we have had the same response from Mercedes AMG in writing and...

The steering rack on my new car was defective - can I claim against the dealer?

We have had a fairly acrimonious dispute with our local dealer and also VWUK about having to replace track rod ends and the steering rack on a Volkswagen Golf VII barely 6 months out of warranty. My point...

Can I claim under warranty for a broken flywheel?

I've owned my 2009 Nissan Qashqai for three weeks with warranty but the fly wheel has gone. Can I claim anything as I've had to get a new clutch and fly wheel?

Mercedes GLC steering problems? Mine was much improved by wheel realignment

The tyres on my Mercedes-Benz GLC 250d keeps crabbing. It's on Pirelli 20-inch run flats and I live in Australia. The issue is the low speed right hand turn on a roundabout with camber. Left front tyre...

Should I take legal action against Mercedes-Benz for repeated paintwork issues with my SLK?

About a year ago I emailed you with the dreaded problem of Mercedes-Benz Fire Opel red paintwork blistering. You told me at the time that I lawfully have to give them the chance to put the problem right,...

What are my chances of claiming against the dealer who sold me a faulty Jaguar XJ?

I bought a 2012 Jaguar XJ for £15,500 from a small dealer and it had done 111,000 miles. Took it for a service and cam belt (which I knew it would need) and was advised it needed a new gearbox! There was...

My Mercedes-Benz GLC has a steering problem - what do I do?

My Mercedes-Benz GLC Coupe 220d is crabbing in reverse. I read with interest that I am not alone and that this is a common problem with this model. Mercedes have tried it on with me saying I should pay...