How do I claim against a dealer who is liable for a tyre puncture on my Honda Jazz?

I purchased an approved Honda Jazz from at a main dealer in May 2016. At the time, I pointed out that both the rear tyres had sidewalls that were quite worn and rough looking. The salesman said not to...

Are Hyundai liable to pay for a new engine on my 2011 Santa Fe?

My 2011 Hyundai Santa Fe, 125,000 miles, recently suffered catastrophic engine failure. Around 18 months ago, a new engine was fitted under guarantee. The cost of a replacement engine is higher than the...

Does the dealer have a responsibility to fix the warped discs on my newly bought Skoda Citigo?

I bought an 'Approved' Skoda Citigo two weeks ago from a local main dealer. The car has 29,000 miles on it and is still within the manufacturer's warranty period. The first time I drove it any distance...

What recourse do I have for a fraudulent service history?

I have just privately bought an Audi A4. One reason for buying was service book check-boxes ticked and stamped by main dealer, including toothed belt at 50,000 miles. Upon checking with main dealer they...

A trader won't compensate me for missing extras - do I have legal recourse?

My used car was advertised and sold to me as having metallic paint and climate control. Three months on, I've discover that it has neither. I took your advice and requested that the trader compensate me...

My BMW X5 was mis-sold as having a 'full service history' - will this affect the resale value?

I bought my BMW X5 (December 2012 reg) from a BMW main dealer with a full service history in April 2016. When it was delivered the service book was missing and I have confirmation that this was "To follow"....

Can I reject my Jaguar XJ based on the grounds that the dealer didn't disclose the true service history?

I bought a Jaguar XJ 2.7 TDVi for £15,500 from a main Jaguar Dealer. I was told it had full dealer service history, having been regularly serviced by them. It did not come with a service book but I have...

After seven months of problems with my Citroen C4 Grand Picasso can I return it?

I purchased a 2008 Citroen C4 Grand Picasso on 29 July 2016 with a warranty. Within a week I had bought two new front tyres and windscreen wipers for the car as they were in a poor state. A few months...

I've been given a parking charge notice for stopping to use the toilet at a supermarket - is this legal?

I stopped briefly in a car park to use a supermarket's toilet. I was there 12 minutes with my wife waiting in the car. I have now been sent a parking charge notice saying that I can appeal within 14 days,...

Is the diagnostic check on my Jeep Patriot, as well as the repair work, covered by my dealer's three month warranty?

I recently bought a used Jeep Patriot from a dealer and was given a three month basic warranty from them. It developed an oil leak so I called the garage to say this was happening, they said put it into...