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Most recently answered consumer rights questions
My brother bought a 2016 Range Rover Sport a month ago. Last Friday the car caught fire in as my sister-in-law was parking it. The engine compartment was burnt out completely and the original dealer has...
I have bought a new Q5 2017 and ordered some options on the car. However they aren't 100% complete as per list on the Audi website and brochure. I've paid for these options and now being told that that...
I'm about to buy a nearly new Ford Fiesta 1.0 EcoBoost 140 ST-Line from Jennings. After seeing the car on the Ford Direct site and enquiring, I was told the car wasn't at the location specified and they...
I've been driving our recently purchased 2007 Vauxhall Vivaro and, after doing approximately 800 miles, the gears now have to be "forced" into place. Even at standstill. It had 80,000 miles on the clock...
The left suspension/wishbone snapped on my 2017 Mercedes-Benz GLA 220d 4Matic. Would this be a manufacturing fault and would Mercedes-Benz replace it with a new car?
I bought a car two months ago and haven't received the registration document. I've contacted the DVLA and found out that they don't have my car details on their system. I contacted the dealer and was told...
I was rear ended a few weeks back and the other driver has admitted full liability. The damage to my car didn't look too bad and I had someone come out to take some pictures last week. I've had a call...
200 miles after the update, my 2010 Audi A3 Cabriolet 1.6 has broken down and needs a new EGR valve. These are on back order and, after two weeks, I have no idea when I will get my car back. I am concerned...
We purchased a new 2017 MINI Countryman F60 on Feb11, launch day, after the sales woman and financial manager advised us to order that day to beat the April 2017 tax hike. They said it would arrive in...
I bought a Vauxhall Zafira Tourer a couple of weeks ago from an approved used Vauxhall dealer. I made it clear when I bought it that I needed to fit three child seats across the back row, to be able to...