The emissions fix caused the EGR on my Audi A3 to fail - what are my rights? | Ask Honest John

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The emissions fix caused the EGR on my Audi A3 to fail - what are my rights?

200 miles after the update, my 2010 Audi A3 Cabriolet 1.6 has broken down and needs a new EGR valve. These are on back order and, after two weeks, I have no idea when I will get my car back. I am concerned about ongoing EGR issues and possibly DPF too. The dealer has suggested that they could give me a good deal if I want to buy a new car, but my old one has only done 20,000 miles. I don't know what my rights are or what I can reasonably ask for in warranty or guarantees for the future.

Asked on 3 April 2017 by HH

Answered by Honest John

The dealer is legally liable to keep you mobile because the fix he did to your car ultimately damaged it. The dealer also has to pay for the replacement EGR that the car did not need before the fix was applied. But if he is offering you a stonking deal on a new A3 1.4 TSI Cabrio, then it might make better sense to go for it. You don't drive far enough to justify a diesel car and your low mileage will simply cause more problems with a diesel.

Tags: volkswagen emissions scandal legal and consumer advice consumer rights diesel engines low mileage egr valves diesel cars consumer advice egr problems emissions fix

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