Trouble buying a second hand car off eBay

Bought via a classified ad on Ebay, underneath the seller's name was the 'Motors' icon, which when you roll over it confirms that the seller is a motor dealer. The classified ad invited 'best offers'...

Claiming compensation from trade seller

I bought a Ford Focus 1.8 (2000) 75,000 miles roughly two months ago from a Trade Seller - one guy owning a fully registered company. I was generally happy with the vehicle, test drove it for 5-10 minutes...

Was my vehicle really serviced today?

MacRae and Dick (Inverness) serviced our car today - or did they? Our 2011 Focus went for its first 12 months service today. When I lifted the bonnet upon getting the car back, its was obvious nothing...

Gear box failure after seven months - who should pay?

I bought a 52 reg BMW X5 from a independent dealer, Oxfordshire Motor Village. The car worked fine for seven weeks and then had a transmission failure. I took it initailly to a BMW main dealer who said...

Faults found in second hand vehicle bought less than 48 hours ago

I bought a second hand minibus less than 48 hours ago. Queried sluggishness and black smoke coming from the exhaust with the buyer on the drive home (over the phone), he said if it was something like the...

Problems with a new van

I bought a van three weeks ago and it developed a fault. I took it to Ford near me and left it with them for 2 days and they said there was a problem but they don't know what it is. I took it to the Ford...

Parking on an APCOA Railway car park - can you help?

I paid £9 at Oxford station ticket office for a car parking ticket and the receipt was timed at 9.25am. I travelled to London by train and on return found that I had a Civil Parking Notice from APCOA...

Parking fine - where the legal owner is not the driver

I parked my wife's car in a shopping area which previously had not been subject to parking restrictions. I was not aware of the notices. My wife has received demands for payment from UKPC and Debt Recovery...

Parking fine - incorrect registration recorded

A friend of mine received a parking fine from NCP of £50 (£100 if not paid within 14 days). She went to pay it online and noticed that the registration was incorrect by one digit. If she ignores it will...

Buying a used car but my part-ex has been damaged

I made a verbal agreement with my local VW dealer to purchase a used Polo with mats and Autoglym included for free in the negotiation. He offered me £400 for my X reg Ford Fiesta which I told him had dodgy...