Most recently answered consumer rights questions

I just purchased a used Honda CR-V from a Honda dealer. After picking it up, I felt it had stiff steering and was concerned about safety. I have since found out that this is a characteristic of CR-V However,...

I seem to have stumbled upon a whole world of hate this past week. I recently just passed my driving test and purchased my first car. The car in question was a Volvo C30 R Design. I don't know diddly about...

I bought a Mitsubishi L200 Barbarian in March 2016. At the time the mileage showed just over 31,000, the car came with full Mitsubishi service history that backs up the mileage throughout. I have now decided...

MINI are quoting me one year's extended warranty, £425 including emergency service with £100 excess. My MINI Cooper is three years old with 12,757 miles on the clock. Is it worth it?

I bought a Volkswagen Passat Estate from a big car supermarket last year for £18,000. It was 10 months old, had done 5000 miles and was in immaculate condition. Had it week weeks when the emissions light...

My brother bought a 2016 Range Rover Sport a month ago. Last Friday the car caught fire in as my sister-in-law was parking it. The engine compartment was burnt out completely and the original dealer has...

I have bought a new Q5 2017 and ordered some options on the car. However they aren't 100% complete as per list on the Audi website and brochure. I've paid for these options and now being told that that...

I'm about to buy a nearly new Ford Fiesta 1.0 EcoBoost 140 ST-Line from Jennings. After seeing the car on the Ford Direct site and enquiring, I was told the car wasn't at the location specified and they...

I've been driving our recently purchased 2007 Vauxhall Vivaro and, after doing approximately 800 miles, the gears now have to be "forced" into place. Even at standstill. It had 80,000 miles on the clock...

The left suspension/wishbone snapped on my 2017 Mercedes-Benz GLA 220d 4Matic. Would this be a manufacturing fault and would Mercedes-Benz replace it with a new car?