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Most recently answered claims questions
Does the insurance company have the right to take my car away for inspection for repair after my accident? I asked if I could take it to their authorised repairer myself, they said no. If I don't let them...
I put down a £350 deposit for a car that is now showing up as stolen and recovered. The garage I was buying it from is insisting that its check through HPI is clear and will not consider either reducing...
Recently my daughter was involved in a road traffic incident on a straight section of two-way traffic B road. The vehicle approaching my daughter veered on to her side carriageway and she had to take evasive...
During the past year my wife, a named driver on two policies, suffered 2 no fault incidents. In both incidents the other drivers paid for the damage. My wife out of courtesy informed her insurance company,...
My son recently had an accident with his first car. The other driver admitted liability and his insurance agreed to settle the claim. Unfortunately the car was deemed 'uneconomical to repair' and an offer...
I am a motor insurance claims investigator and have noticed a sharp increase in spurious personal injury claims arising from minor road traffic incidents (particularly from Asian and Eastern European...
My husband and I were in bed on Feb 2nd 2009, the day of the really heavy snow, with our car parked in front of our house. We heard a commotion outside and when we looked out a foreign lorry driver in...
I have been involved in a non-fault crash where the third party has driven into me at maybe 35 – 40mph, when I was stationary in a queue of morning traffic. The police were involved and she is being prosecuted...
A young man of about 21 has just run into the back of my mother's 2003 Skoda Octavia car on a level crossing. He was very pleasant, apologized and admitted that it was his mistake. He pressed the accelerator...
My daughter is in a slightly similar situation to T.F. In February she was pulling out of a side road (you have to edge out as there are cars parked on both sides of the main road and you cannot see)....
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