Most recently answered claims questions

Surprisingly, it looks as if my son's September 2003 BMW 320td ES Compact Auto could be written off following a slow speed shunt with a 4x4 equipped with heavy duty bull-bars. The BMW's done 48,000 miles,...

My parked RAV-4 was hit by a car that did not stop. Fortunately the incident was witnessed and on being confronted the driver admitted responsibility. I wished to take my vehicle to my local Toyota dealer,...

There's an old Court of Appeal spot hire case called Mattocks v Mann (mentioned in Clark v Ardington actually) where a woman hired for a year and recovered all the hire charges because the insurers took...

I would appreciate your advice on a problem I have with my Toyota Celica. Nearly four years ago I had a small accident with a lorry that left a big dent in my nearside rear bodywork. Instead of going to...

I have had insurance4carhire.co.uk for a few years now and for the first time made a claim this June. A careless shopping trolley driver made a mess of the hire car rear bumper edge in France and the cost...

Recently I went into a car park at a motorway service area to make a phone call. As I wasn’t going to go into the services I parked at the back of the car park around no other cars. Once finished I started...

I not so recently was involved in a crash with another car insured by the same company at a nearby roundabout. The following day, having reported the details on my return home, the insurer contacted me...

Coincidently my mother-in-law (aged 80) and I are both insured with Saga/Acromas (fully comprehensive) and recently had our cars damaged in separate incidents by other drivers. In my case my 1999 MX-5...

Does the insurance company have the right to take my car away for inspection for repair after my accident? I asked if I could take it to their authorised repairer myself, they said no. If I don't let them...

I put down a £350 deposit for a car that is now showing up as stolen and recovered. The garage I was buying it from is insisting that its check through HPI is clear and will not consider either reducing...