My approved used car has no service history and the warranty is void - what can I do?

A few months ago I bought a second-hand Hyundai i40 from an approved dealer. The service is now due on this car, but my local Hyundai dealer has told me there is no record of servicing on their system...

Should a clutch that was already failing be covered under warranty, even if it's considered wear and tear?

When a dealership offers an approved used car for sale with the final year's balance of the manufacturer's warranty still in place, is it fair to expect them to put right any wear and tear faults before...

Is a low mileage pick-up a good buy?

I have the opportunity to purchase a well looked-after Nissan Navara 2.3-litre diesel auto. It has 9000 miles and was first registered in May 2016. The owner is fastidious about the care of every car...

An EGR valve replacement for my Audi A6 isn't covered under warranty - is this fair?

I own a 2013 Audi A6 diesel, which for the past six weeks has sporadically gone into limp home mode with the engine management light flashing. Each time, restarting the car has cleared the fault and it's...

I was mis-sold a car that apparently had a warranty - can I reject it for a full refund?

I bought a Mazda in December 2017. It had 10,000 miles on the clock and I paid £16,000. I was sold the car with the remainder of the 21-month manufacturer's warranty, so I had six months left on it. The...

I bought a car six months ago and the clutch now needs replaced - what are my rights?

I bought a 2015 Citroen C1 with 26,000 miles on it six months ago, which was serviced before I had it delivered. A month in, I first used the horn, and discovered it didn't work. Along with this, the gears...

My car developed a fault just out of the warranty period - should I have to pay for work to be done on it?

My 2015 Ford Fiesta has done 36,000 miles, I've had it from new. It's five weeks out of warranty and the the engine management light came on. It was a suspected coil pack, but the garage changed the coil...

Should I buy a car that missed a service?

I'm looking to buy a used Nissan X-Trail 1.6 dCi from a dealer. While going over the paperwork, I noticed that the first service for the car was only done at 18 months/21,000 miles. When I pointed this...

A used car I bought three months ago suffered transmission failure - what are my rights?

I brought a 2013 Ford Kuga last December. It came with a three-month warranty. Last month, I noticed a grating sound when it changed from second to third gear. The garage had a look at it and assured me...

Is it fair to have to pay a diagnostic fee for a car covered by a warranty?

Our Hyundai dealer wants a nonrefundable £78 diagnostic fee before covering work under the Hyundai five-year warranty. Is this acceptable?