My son's premium is going up even though an accident wasn't his fault. Can you help?

My son is a learner driver with full learner driver insurance. We were out driving the other day when an intoxicated driver went straight into the back of his car. The guy has admitted fault and all is...

Insurer pushing me to accept partial fault for an accident. Should I?

I have been advised by my insurance company to accept 70/30 fault on an accident that I had absolutely no responsibility for. Is it worth pursuing further?

Can I insist my insurer uses a main dealer to repair my car after a hit and run?

What are my rights when having my car repaired after a hit and run? I have specified it should be repaired at the main dealers thinking they would do a better repair than using my insurer's network of...

At-fault driver is disputing our accident. Should I wait it out or claim on my own policy?

I was involved in a accident that wasn't my fault three months ago. My car was written of as Cat N and I accepted the car valuation that my insurer provided. However, the third party is in dispute now,...

My car was hit by another driver but his insurers are refusing to pay, saying the details he gave are incorrect?

My car was hit by another driver but his insurers are refusing to pay, saying the details he gave are incorrect and have voided his cover. Are they liable to pay for my damage?

We have no idea where my son's car has been taken following an accident?

My son had an accident and the car was taken to a local garage. The insurance assessor came out to inspect the car. Without my son's knowledge the car was taken away to the salvage yard this morning at...

A French registered car collided with mine - how do I find out his insurer?

I'm a driving instructor and while on a lesson this week my car was hit by a foreign driver in a French registered car. We exchanged details, to my face he admitted liability (I have front and rear dashcam...

Can an insurer refuse to pay a claim because one of my tyres was allegedly below the legal limit?

I was involved in an accident in poor weather which resulted in me skidding across a junction into another car. My insurance is now refusing to pay out as they claim that one of my tyres was below the...

Somebody reversed into my car and admitted fault but now my insurer tell me they're denying it - what do you suggest I do?

While driving slowly along a narrow road, a car that was parked on the side reversed into my front door. This was three months ago. I noticed him reversing and sounded my horn but he continued to reverse....

My £1500 car was rear-ended and repairs will cost £1900 - will the other party's insurer pay to fix it?

I was rear-ended by a vehicle and the cost to repair my car is £1981. My car is valued at £1500. Will their insurance pay out?