Can my insurer put a claim on my policy just because it cost them to investigate?

My insurer investigated a claim someone had put in against me and turned it down flat. However, they've put a no fault claim on my policy. When I queried this they said it had cost them money to investigate...

Dealer misled me about a preregistered car - can I take legal action?

I bought a pre-regisered car. At the time of buying, the risk involved (driving a car which is not registered under my name) wasn't mentioned. My understanding was that after purchasing I would be the...

Issued a parking charge because pupil conducted an emergency stop - is this legal?

My local authority, sent me a PCN stating that I stopped my car outside a school entrance with the yellow zigzag lines. However, it was not parked or stopped on the lines but in the middle left of the...

A van, left unattended in a layby, is a danger to children getting the bus - is this legal?

A local trader parked and left his unattended, small van in a local lay-by in order to advertise his business, which is emblazoned on the side of the van. Although the van was parked inside the lay-by...

How can I legally travel and drive abroad with no fixed UK address?

My husband and I plan to sell our house, bank most of the money and buy a camper van, travel in Greece/Europe for about six months before returning to the UK and buying a new home. How can we stay legal...

Is it fair for an insurer to refuse cover due to a no fault accident?

My 68 year old mother has just purchased a new Fiat 500 to replace a 10 year old Ford KA. Two years ago, while the car was parked in a supermarket car park and my mother was shopping, the KA was hit by...

Cars constantly park on our residential road - how do we stop this happening?

Our road has motor vehicles restricted signs, with "except for access". What does this mean? Any normal person would assume this meant access to residences on the road. Not only are we plagued by cars...

My clutch needs replaced at 22,000 miles - should the dealer replace it as goodwill?

I bought a 2014 Nissan Juke 1.2 Dig T reg in Dec 2016, with 17,000 miles on the clock. I've driven 5000 miles and now the dealership tells me the clutch is worn and it will cost £1000 to replace it. It's...

If a CCJ rules against me and I refuse to pay, will my credit file be affected?

I've been taken to court for non-payment of a parking fine by a private company. While there is lots of information available about how to get out of paying a parking fine, I can't find much information...

Why do you advise use of claims management companies?

I've noticed that you often advise using accident claim management companies when making a claim against a third party, instead of one's own insurance company. I thought that's what insurance companies...