Most recently answered claims questions
Are we obliged to go to the insurance company's preferred garage for repairs, or do we have a choice? My reason for asking is they seen to want the car for 7 - 10 days when my local Honda garage suggests...
My father's Motability car was stolen from the rear of his driveway. My mother started up the car to go and post a letter. She noticed that the letter was addressed wrongly and re-entered the back door...
I am in quite a bit of bother and would appreciate any help you can give. Only a week ago, my pride and joy was written off. The insurance company is now offering a price to me, based upon the ‘Glass's...
3 weeks ago my 10-year-old Proton Persona was in a quite severe accident. My insurers (co-op) uplifted it and have assessed it as being beyond economical repair and offered the market value of £450. I...
Yesterday on a water-covered surface I braked but slid into the car in front. Damage to my car is to radiator and front bumper - the car In front had a towbar fixture. The garage says my car is a write...
Following your item relating to insurers loading premiums despite NCD protection you may be interested in the following. Although retired for many years I still have a small Agency (Brokerage) with Royal...
How is diminution in value because a car has been accident repaired affect the future value of a car? And what happens if it is claimed for on insurance?
Last November my new car had its bumper dented by a reversing car. The driver drove off but my wife had witnessed it all and noted its registration. I immediately informed my insurance company giving them...
I write to express my disappointment regarding the 'Customer Care' provided by my recent insurers in the hope that it may prevent others from making the same naive mistake.
My car received a nasty dent...
During March of this year following a fairly sudden halt to the traffic in the outside lane of the M25, my Jaguar XJR, whilst stationary, was shunted from behind by another previously stationary car that...
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