Is a five-year-old catalytic converter really halfway through its life?

On saturday I had my catalytic converter cut off while my car was parked in a restaurant car park. I have fully comp insurance with a £250 excess. I reported the incident to the insurer, who sent their...

How should my daughter proceed with a claim for damaged wheels due to a pothole?

On 5 March 2010 my daughter damaged her two front tyres and wheels in a potholed main road. When she telephoned Hertfordshire Council offices to report the incident she was asked to pursue a claim and...

How do I claim for damage to my car caused by a pothole?

A few weeks ago, I damaged my wheel and tyre in a pothole. The cost was £340 for a new wheel, as it was unable to be repaired. I phoned the roads department and got a claim form. I photographed the pothole...

Why am I being charged a 'salvage cost' to get my written-off car back from the insurance company?

First of all thanks for your reply recently, where my car was written off and the insurance company sent it to salvage with out informing me and refused to give me the car back. With your advice I managed...

Can I claim for insurance premium increases after two non-fault accidents?

Is it possible to claim for an increase in premium as a result of non-fault accidents? My car was involved in two non-fault accidents, one in December 2008 and one in February 2009. In both situations...

Will my insurance premiums be loaded because I claimed twice for loss by fire?

I run and insure three cars and, until 2009, had no claims for 37 years and no convictions. I had a Discovery insured by Saga with protected no-claim bonus, written off by fire in April 2009 and a similar...

How can I expedite an insurance claim pertaining to an accident I had in France?

We were on holiday in France in July last year when we were bumped in the rear by a French driver. We were stationary at the time, waiting for a car which was two cars in front to complete a turn. It was...

My Citroen C4 Picasso caught fire and damaged my house - do I need to claim through my insurance?

My 11-month-old Citroen C4 Picasso 5 VTR Diesel caught fire on my drive after travelling just three miles from work, causing damage to my house and the house next door. The car looks as if it is a complete...

Will I incur costs for a credit hire car if I dispute the valuation of my damaged car following an accident?

My 2004 SEAT Altea 1.6 Stylance was written off in a rear end shunt. My insurance company agreed I am not to blame. They have valued the car at £5100, which is less than What Car? says I can buy one from...

Double jeopardy

In January last year, I was stationary in my wife's car (which is fully comprehensively insured and on which I am a named driver) when someone drove into the back of me. We exchanged insurance details...