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Most recently answered legal and consumer advice questions
Recently my Vauxhall Zafira went from being a superb gearbox to a bag of nuts in the palm of my hand. The only gears I had were third and fourth. I got relayed to a local garage, and when they looked at...
I went to look at a 2008 57-plate Golf GTi Edition 30 yesterday. It looked like a good car, and as it was end of the month I got a good deal, as I paid cash and am to collect the vehicle on Saturday. Today,...
Please can you advise me of what steps to take if the dealership tries to charge me for a replacement clutch? I purchased a used Honda 10 weeks ago, they are checking tomorrow if it is due to mechanical...
I purchased a Mitsubishi Grandis in April 2009 from a Mitsubishi dealer as a part-exchange for my 2007 Volvo XC90. After a short period, we were not happy that we had done the right thing. We had also...
I bought a nearly-new Toyota Yaris from a Toyota dealer. When the logbook came through I found it was ex-rental. I wouldn't have paid so much had we known. Does the dealer have a duty to disclose or have...
I purchased a Skoda Superb 2.0 TDI brand new from a dealer in 2007. The car is now out of warranty. After I bought it I later found out that the model in question had an oil pump issue, and with 38,000...
I purchased a Grande Espace 06-plate 2.2DCI for £9999 with a full service history from a well-known internet dealer, plus a three-year AA warranty for £899. I went on holiday three weeks ago and the engine...
In early July my wife decided to buy a new Hyundai i20, partly because of the financial package available. A deposit was placed on the car and delivery given as July 24th. The salesman rang twice a week...
Last week I agreed to purchase a used Ford S-Max from a national Ford dealer. The deal was negotiated and a price agreed. The car I was purchasing was not viewed as it was at another branch of the dealer....
I own a Mercedes-Benz SL320 M-reg, built in 1994. Since I bought the car three years ago the cruise control has never worked. This didn't bother me and I hadn't any spare cash to repair it at the time....