Two serious faults within five months - Am I entitled to a replacement car?

I had a brand new Audi Q3 (2.0 TFSI, manual) delivered in January. Since then, it has had a new gearbox at 1000 miles due to a stiff gearstick and the discovery of swarf in the gearbox. And now last week...

Bought a used car from a dealer, but it has no service history

Two weeks ago I bought an approved 2011 used Mercedes-Benz SLK and was told it had a full service history. I asked for the documents and eventually they provided them after a number of requests; however,...

What's the legal definition of a new car?

We have just purchased a new Vauxhall Meriva. Prior to purchasing it we asked about it being the new facelift model (since Oct 2013) rather than the pre-facelift model (2010 to 2013). We were told that...

My used Peugeot is causing problems - what do I do?

I purchased a 2006 Peugeot 207 at the end of January. I was mislead as to its mileage when emailing them and discovered it had done more when test driving it. The car had various signs of wear, but these...

Can I reject a car after 7 months?

Seven months ago I bought a new Land Rover Freelander 2. After about four months the electronic dash display (trip computer, fuel gauge, temperature, clock) intermittently did not light up when starting...

My BMW has the wrong seats - what can I do?

I bought a BMW 520d from Halliwell-Jones and have found the front seats do not have lumbar support. The BMW and dealer websites describe the car as having part electric seats as standard. The handbook...

Can I reject a car over tyres?

I am in the process of buying a two year old used Audi Q3 from an authorised dealer. However, I noticed the garage has fitted it with four new Landsail Trailblazer tyres, which I understand are manufactured...

Used car needs £12k repairs – can I reject it?

I recently bought a used Audi RS6 from a dealer. Three months after purchase, I had it serviced and checked over by a local garage, who tell me it needs £12,000 spending on it. The car only cost me £10,000,...

Faulty car - can I demand a refund?

I bought a used Mazda MX5 three months ago from a dealer. The car had just 65 miles on clock and was just a couple of months old. The franchised dealer told me it was a former demo car. Since then it has...

Rust and water ingress on new car - should I reject it?

I recently bought a new Suzuki S-Cross and on collection day I noticed a small area of rust on the edge of one of the panels, which looked like it had been missed when the car was being spray-painted at...