Can I reject my faulty used car?

A few months ago I bought a Toyota Previa diesel (2002) with 64,000 miles on the clock. Within two weeks it required a new clamp on a hose. It also needed re-sealing of the oil sump. Now it requires a...

Deposit paid, but car damaged by dealer - should I walk away?

We are in the process of buying a 2014 Chrysler Grand Voyager. The car is an ex-demonstrator, advertised at 321 miles, at £29,990 from our local Chrysler dealer. We need this car for my disabled daughter....

Can I reject a car due to clutch failure?

I bought a 2009 Mitsubishi Outlander from a main dealer 14 months ago. Since then it has needed two clutches and a gearbox. The clutch failure is caused by crankshaft oil seal failing and contaminating...

Can I reject my faulty new car?

My brand new Mercedes-Benz E300 has suffered a number of faults with the hybrid system, braking down within three days of delivery. The car has been at the dealer for three weeks and I have been told it...

can I reject a car that's subject to a PCP agreement?

Do I have a right to reject a used car that was bought under a PCP agreement?

Can I reject an ex-driving school car?

Approximately 3 weeks ago I purchased an 8 month old Audi car from an Audi main dealer. I have now discovered from the V5C issued by the DVLA that the car's previous owner was a driving school. I am no...

Do I have grounds for rejecting a car?

I saw a 15 month old Citroen C3 Picasso advertised by a main dealer. I asked all the right questions as I wanted to avoid buying a car which had been used by a car hire firm or had been in an accident....

Two serious faults within five months - Am I entitled to a replacement car?

I had a brand new Audi Q3 (2.0 TFSI, manual) delivered in January. Since then, it has had a new gearbox at 1000 miles due to a stiff gearstick and the discovery of swarf in the gearbox. And now last week...

Bought a used car from a dealer, but it has no service history

Two weeks ago I bought an approved 2011 used Mercedes-Benz SLK and was told it had a full service history. I asked for the documents and eventually they provided them after a number of requests; however,...

What's the legal definition of a new car?

We have just purchased a new Vauxhall Meriva. Prior to purchasing it we asked about it being the new facelift model (since Oct 2013) rather than the pre-facelift model (2010 to 2013). We were told that...