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Most recently answered legal and consumer advice questions
In May of this year I purchased a 2007 Citroen C4 Grand Picasso from a Lexus dealer in the north-west for £8800, financed by Lexus. Included in the price was a comprehensive 12-month warranty. About a...
In March we bought a 2007 Fiesta with 46,000 miles on the clock. It seemed ideal, but in August a coolant pipe burst and the engine overheated. It was out of the 3-month warranty so I had it fixed at my...
In March 2010 I was offered a 10-month-old Civic EX by a Honda dealer in Bedford. Despite having an 09 plate the specification seemed to be inconsistent with a 2009 model. However, I checked the list of...
I am sure that I have read in your column that if a fault which was present when the car was purchased, despite being just out of warranty, and the fault has not been rectified by the selling dealer, then...
I bought a 2002 MkIV Volkswagen Golf 1.6 16v from a garage in Clacton for £1990 in June. When I bought the car, there were a few things I requested the dealer to sort out before I collected the car. The...
Your legal people are talking rubbish, frankly, in their reply on page M5 of 16th July. There is no such thing as a 200 per cent success fee and never has been. Even if there was, 200 per cent of £275...
I bought a used Volvo S60 which appears to have an oil leak - is the dealer liable for repairing it?
On Friday 3 June I purchased a 2002 Volvo S60 D5 SE for which I paid the trader £2,900 cash. The following day my dad noticed an oil leak coming from the 'tray' under the radiator. On Monday 6 June our...
Can the garage put the price of a car I ordered in January 2011 up by £2,700? I have rung them a number of times and I was assured this would not happen. But the car arrived a week ago and I was informed...
I’ve just purchased Vauxhall Combo from North Star Garage and discovered that the vehicle has got a lock speed which means I can drive up to 70mph only. I haven't been told about lock speed and there is...
I purchased a demonstration model Skoda Fabia vRS, current mileage 3,500 approx, and it is using about a litre of oil per 1,000 miles. No sign of blue smoke or oil on garage floor. The dealer implies this...