Faulty Mercedes - should the car supermarket pay for the repairs?

My 2012 Mercedes C250 went in limp home mode on the motorway last week. The AA came and said there were faults showing on the diagnostics, but could not tell me what the faults were. I bought my car...

When am I legally obliged to reject a car?

Three months ago we bought a Ford S-Max. Within a week it developed an intermittent 'engine malfunction' warning and our local garage did a diagnostic check. They had it for a few days and replaced...

Faulty SEAT Ibiza - am I entitled to a refund?

Three months ago I bought a 2011 SEAT Ibiza Cupra 1.4 TSI with 180PS. Since then I have noticed that the car uses a lot of oil. About a litre every 1000 miles to be exact. The garage I bought the car...

Can I reject my used car after 9 months?

Nine months ago I bought a 14 month old Jaguar XF with 7000 miles on the clock. Since buying the car, it has spent 10 weeks with the dealer, with a number of faults. I have told the dealer in writing...

Faulty used car - can I demand a refund after 18 months?

I bought a 1995 Audi A4 18 months ago and it has been plagued with problems. The garage where I brought car did extensive repairs two weeks after I bought the car to correct undisclosed accident damage,...

Oil consumption problems with recently purchased Audi

Last week we bought a 2009 Audi A5 from a dealer. When we collected it the digital oil gauge registered as half full. Over the weekend we clocked up 100 (gentle) miles as we acclimatised ourselves to it...

New car has broken down after 7 miles - should I reject it?

This morning I collected my new BMW. I drove the car for 7 miles when I was unable to change gears or disengage the gear. I managed to drive the car back to the dealership, who are now removing the gearbox....

Can I reject my Nissan GT-R over faulty gearbox?

My four month old Nissan GT-R has a gearbox fault and has been in twice for repairs with the dealer. Can I reject it and ask for a new car?

My new car is leaking fuel - can I reject it?

I collected my new Volkswagen Golf GTI a few days ago. However, on the way home, I noticed a smell of petrol and the fuel gauge was dropping at a rapid rate. Today, while driving down the motorway, I pulled...

Waiting 3 months for a new car - can I cancel?

Can you tell me what happens if I cancel an order on a new car? I have been waiting three months for delivery and to be honest I've lost interest. I am quite prepared to lose my £500 deposit, but am I...