Problems since a service

I have an Hyundai i10, mainly brought on your recommendations, which I purchased in Sept 09 (59 plate) and it has just had its first service. On driving out of the dealership, I started hearing a wind...

My girlfriend's BMW Z4 was damaged on a garage forecourt - where does liability lie?

My girlfriend recently chose her local BMW garage to repair the bodywork of her Z4 after a brick was thrown at it. However, before she had taken back ownership of the car after it had been repaired, another...

Did a local garage cause a fault on my Citroen C5 and what can I do about it?

I took my Citroen C5 into a local independent garage for a new head gasket. The garage said it would take the best part of a week and quoted approx. £500. At the end of the week they phoned to say that...

My car damaged while being serviced - what am I entitled to?

Whilst my car was being serviced today it was involved in an accident in the garage, resulting in damage to the bumper and damage to the back quarter. The garage has accepted all blame but I don't want...

Damaging accusation

I recently ordered a new Audi A3 from an Audi dealer. I added several options and negotiated a reasonable discount, bringing the purchase price to £23,000. I waited 10 weeks for the car; it arrived at...

Our cars were moved by a fairground operator - what are the legal implications?

Some friends and I left our cars for a day parked in marked bays in a local village square. There were no limitations on time. On our return at 4pm we found a fairground had set up in the interim, and...

I damaged a rented motorhome but can't afford to pay for the damage. What do I do?

I have had a very bad experience with renting a motorhome. When I went to collect the vehicle at the start of my holiday, I was not happy with the condition of the vehicle, I feel that the company should...

Why won't Ford replace a broken dash in my Fiesta under warranty?

I have a Ford Fiesta 58-reg, and have only 2500 miles on the clock. The fascia panel around the radio and air vents has cracked for no apparent reason and the crack is creeping right around this panel....

Could bumper damage have caused an S-reg Volkswagen Polo to be a 'cat C' write-off?

I've just found out that an S-reg Volkswagen Polo 1.4 we were proposing to purchase was a 'write off' and the status is 'Cat C'. I've spoken to the seller who said it was only the colour-coded bumper that...

Empty premise

Given that the holiday season is upon us perhaps you could advise your readers again on the pitfalls of hiring a car. I booked a car from Europcar via Global Reservations in the UK for Beziers Airport...