I was sold a car with defective tyres and had to pay for replacements - what are my rights?

I purchased a car in May. The initial drive home on smooth motorways was okay but the day after I realised the car was very bumpy and erratic on urban roads and potholes etc. On inspection, I found an...

Who should pay for the work to repair our car?

Prior to setting off on what he expects to be his last long trip to Ireland, my 86 year old father arranged to have his four-year-old Toyota Yaris – which has only done 9000 miles – serviced at a local...

The clutch has failed on our car after just 26,000 miles - is this normal wear and tear?

I bought a one previous owner 2015 Honda HR-V 2015 and the clutch has burnt out at 26000 miles. How do I get the main dealer to agree that clutch must have been very worn when they sold it?

The water pump on my car went five months after I bought it - should the dealer cover the cost?

I bought a five-year-old Audi S1 with 18,000 miles on the clock at the end of January. Last week, less than five months later and with under 25,000 miles on the clock, the coolant warning light came on....

A dealer won't refund my deposit but the website says I have the right to cancel - what can I do?

I saw a car on a dealer's website. I spoke with him and he asked for a deposit to hold it until I inspected it, which I did within a few days. He said that the deposit was non-refundable. His website states,...

I bought a car that doesn't have metallic paint as stated when I purchased it - where do I stand?

I bought a one-year-old vehicle from Motorpoint and it was stated as having metallic paint. However, I recently discovered that it hasn’t and alerted this fact to Motorpoint, which was within six months...

We bought a car from eBay that turned out to have previously been salvaged - what can we do?

My mum recently bought a car from eBay from a private seller. He sells a lot of cars on eBay but I don't think this is classed as a trader. She bought the car four months ago and only received the V5C...

I bought a car at auction but have discovered it has been clocked - where do I stand?

I have won a car at auction. Before making payment to the auction company I checked the car history and found that the car has been clocked. The original mileage from the last MoT shows 135,000 miles but...

My local dealer charged me for work that wasn't done - what can I do?

My local Subaru dealer recently charged me £400 to replace the spark plugs on my 2005 Forester. They charged three hours labour as they reckoned the plugs were seized. The car was still idling badly so...

I bought a used SEAT that I discovered had the emissions fix - can I return it?

I have just bought a 2014 SEAT Alhambra from a franchised dealer. Just after the deal was done I found, on the discovery of a 'complementary Adblue' record (gesture of goodwill following re-map), that...