What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
I bought a used car but it doesn't match the description - what can I do?
I bought a used car and after a week it started sounding a little rough so I took it to be serviced. Turns out it needs £1400 of major work done. I only paid £1800 for the car. I want my money back. Am I entitled to it?
Asked on 2 October 2018 by Rachel Hodgson
Answered by
Honest John
You may be able to use The Consumer Rights Act and preceding legislation to reject it, but if you encounter resistance from the dealer it could be a long hard slog through the Small Claims track of the County Court, then getting a High Court enforcement order and calling in the High Court Sheriffs: www.honestjohn.co.uk/faq/consumer-rights/
Similar questions
I bought a car advertised as 'drives great'. On my way home from buying it I found it a death trap at higher speeds and a mechanic checked it and said it is unfit to drive due to recalls not being addressed...
I recently purchased a 2014 Ford B-MAX through a main Ford dealer. However after reading reports about the auto box I am a little concerned. The car has done less than 3000 miles with no problems at all....
I bought a 2009 BMW 318i Tourer with 95k miles for £5700 in May from an independent dealer with a seemingly comprehensive six month mechanical warranty. On delivery I discovered that the reverse gear was...