I bought a car that's unfit to drive - what can I do?

I bought a car advertised as 'drives great'. On my way home from buying it I found it a death trap at higher speeds and a mechanic checked it and said it is unfit to drive due to recalls not being addressed...

Can I return a van if there is fluid around the injectors?

I bought a Volkswagen Caddy today and the van runs fine. It has 75000 miles but it has a small amount of fluid around each of the injectors. Is this normal on a 1.6 TDI and can I return it to a private...

I want to reject my car - can I withhold finance payments on it?

I bought a car on finance that had problems. The garage fixed them, so they said, but the problem is back. I have raised this with the finance as the garage keep fobbing me off, so I am rejecting the car....

I bought a classic car described as 'immaculate' but it has many faults - can I return it and get a refund?

I bought a fully refurbished 1972 MGB Roadster seven days ago which was advertised as immaculate, in as new condition, mileometer reset to zero, essentially a new car. I have had a thorough independent...

Can I return my car because the navigation mispronounces place names?

I have a Skoda Karoq. The pronunciation of certain towns is terrible, I live in Lichfield, but it says Lychfeld. I have spoken to Skoda and they seem to not be interested. At one point the service desk...

I bought a used car from a dealer less than three weeks ago and the gearbox has failed - what is my comeback?

I bought a used car from a dealer less than three weeks ago and the gearbox or clutch has failed. What is my comeback?

We bought a used car and discovered a water leak - should we return it or get it repaired?

I bought a used Fiesta EcoBoost from Evans Halshaw and after three weeks I noticed there's a 10mm gap where the windscreen meets the cowl vent. When we bought the car the manual was wet and I assumed the...

There's an intermittent fault on my car - can I reject it after 15 months?

I have a Jaguar XF Sportbrake on a PCP. Ever since I took delivery of it in December 2017, every few weeks 4 or 5 safety warning lights scroll across the dash with the traction control permanently illuminated....

I bought a second-hand car that turned out to be faulty - what should I do?

In November last year, I bought a second-hand from a dealer in London. It had so many problems and I was told by Consumer Affairs I could reject it. I went through the Motor Ombudsman but no word yet from...

I bought a used car that broke down after three days - am I entitled to a refund?

I’ve just purchased a second-hand car from a garage that has broken down and is displaying engine malfunctions within three days of purchase. I called breakdown recovery who confirmed that an injector...