I've lost my car's service book - what can I do?

I have lost all the documents relating to my Ford Mondeo following a house move. It was built in 2009 and I’ve had it for eight months. I tried to contact the garage that sold it but they have no records....

Approved used car has no service history - what can we do?

My son bought a 2007 used Mercedes-Benz C220 CDi Sport from a main dealer in Aberdeen about six months ago. We have since discovered the car has barely any service history. The first stamp in the book...

Missing service history - what can I do?

I bought a Vauxhall Vectra 15 months ago, which was advertised with a full service history. However, I’ve never received the history from the dealer. I’ve called, emailed and sent letters, but they have...

Can I reject a car over missing service history?

I bought a 2010 Range Rover a few weeks ago from a dealer who had just obtained the car. At the time the service log was missing, but I was told it was still at the Land Rover dealer and I'd have it a...

Why doesn't my Mercedes-Ben B-Class have a service book?

I recently purchased a Mercedes-Benz 'Approved Used' B180 CDI from a big Mercedes-Benz dealer. On examining the paperwork I found that the service booklet containing the service record was missing. I phoned...

I was sold a Toyota Hilux with a false service history - can I reject the car?

I bought a 3-year old Toyota Hilux Double Cab pick-up in November 2012. It was supposed to have come straight from Toyota with a full service history, according to the selling garage. A few weeks later...

Should I buy a BMW 320d which is missing service stamps?

I am looking at a 2008 BMW 320d with 15,000 miles. The trouble is, it only has one stamp in the service book. Should engine oil be changed every year, regardless of miles done?

I have the receipts but no service book?

I bought a car that was advertised as having FHSH (full Honda service history). When I picked up the car, I was passed all the paperwork, but there was no service book. All the receipts are there for the...

Service manual missing from my Golf - what do I do?

I bought a used 2012 Volkswagen Golf GTI from the dealer in Southend (part of Inchcape) in November 2012. It was owned from new by another Inchcape dealership and they must have lost the service manual....

Price of car with and without service history?

I bought a two-year-old Citroen C1 VTR+ (13k miles at the time) in September last year from a main dealer. I was told it had a full service history. When I picked it up there was no service book. I queried...