I have been sold a car that it turns out was involved in an accident - what can I do?

I have been sold a car that has been involved in an accident but there was no mention of the accident when purchasing. What can I do?

We bought a car on the understanding the cambelt had been changed but it has not - where do we stand?

I bought a car online on the understanding they would change the cambelt. I was told that the car had a new cambelt and water pump last year. When delivered by courier, we checked all the paperwork and...

My son's car is being repaired by a main dealer but his hire car is only third party insured - should the garage pay for fully comp?

My son took his Dacia Duster in for its first service and was given a loan car. There was a fault on his car and a replacement part is needed but it is not known when this will be available in the UK....

Why won't the dealer give us details of the service history of a car we bought?

My daughter bought a 2015 Range Rover Sport in March this year with 40K miles from an approved Land Rover dealer. The car broke down on a recent journey resulting in missing a ferry crossing. She has since...

A car I bought has been off the road for a month having warranty work carried out - can I ask for a new warranty?

I recently bought a car with a three-month warranty. After purchase, a number of defects came to light. The dealer from whom I bought the car agreed to put all of these right, but it took several weeks...

I've found a car I like but don't like the last bit of the number plate - can the dealer change it?

I've found a car I like but don't like the last bit of the number plate (KLL) - it looks like kill. Can the dealer change the number plate for me? It's a 68 plate car, so another 68-plate will be fine....

I was sold a car that turned out to be an ex-rental car - can I seek damages?

I bought a 2018 Land Rover Discovery Sport for over £34K from a main Land Rover. We discovered that the whole of the nearside had been repainted . We complained to the dealer which bought the car back...

Who should pay for the work to repair our car?

Prior to setting off on what he expects to be his last long trip to Ireland, my 86 year old father arranged to have his four-year-old Toyota Yaris – which has only done 9000 miles – serviced at a local...

Is the simple act of merely retaining the V5C committing a criminal offence?

Is the simple act of merely retaining the V5C committing a criminal offence? I know about the pre-registered car and keeping the log book for three or six months by dealers. My dealer has a very good name...

I ordered a new car but when it arrived it was the wrong colour - what can I do?

I ordered a new BMW X3 20i in February. The dealer sent me the spec of the car on and the documentation showed the colour I wanted. I confirmed the spec by reply email and asked him to order the car. Later...