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Sold an ex-demo car in the wrong specifcation
We bought an ex demonstrator from Arnold Clark yesterday using PCP to finance it.
When we returned home and put the two seats down in the boot we noticed the parcel shelf missing. I checked the spec on the Ford website to see if it was standard or an optional extra.
From that I noticed that a Titanium X should have leather upholstery and a panoramic roof as standard - our vehicle has neither. All the finance documents state it is a Titanium X.
We do not have the registration documents yet. I am worried about the guaranteed future value of the vehicle with regards the PCP as it is not the spec stated on the documents.
When we returned home and put the two seats down in the boot we noticed the parcel shelf missing. I checked the spec on the Ford website to see if it was standard or an optional extra.
From that I noticed that a Titanium X should have leather upholstery and a panoramic roof as standard - our vehicle has neither. All the finance documents state it is a Titanium X.
We do not have the registration documents yet. I am worried about the guaranteed future value of the vehicle with regards the PCP as it is not the spec stated on the documents.
Asked on 23 March 2012 by mj4576
Answered by
Honest John
This is more serious than bits being missed off the build. The car is obviously not what it was sold to you as. I advise you to undo the deal on those grounds.
Our honest used car pricing is a little bit different to all the others. You can get to our values through make or model - you don’t have to follow a prescribed route. Plus, it’s live, which means we can react to changes in the market quicker than any printed price guide.
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