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Misdiagnosed fault by recovery company – can I claim for my costs? 20 Jul 2013 (Ask HJ)
On 15th May I bought a 2002 Vauxhall Vectra from a car dealer. On 3rd July the vehicle broke down - the engine went into limp home mode - and I needed... -
Have the wrong wheel nuts been supplied with my Ford Fiesta's spare wheel? 5 Sep 2010 (Ask HJ)
My Ford Fiesta recently got a flat tyre, and as the puncture was in the side wall, my uncle decided to put on the spare. However, he was unhappy with me... -
Is £7995 a good price for this used Nissan Note Acenta? 18 Jul 2010 (Ask HJ)
I have viewed a used Nissan Note with the 1.4 16v petrol engine at a Nissan dealer, and would like your advice on the price. The car is, according to the... -
AutoAid recovery man misdiagnosed problem - so I drove and damaged car? 2 Dec 2015 (Ask HJ)
I had a semi breakdown the other day - a wheel started to make a strange noise and the brakes felt a bit dodgy plus the car started to smoke slightly.... -
DSG gearbox problems in SEAT Ibiza Cupra 2 Apr 2014 (Ask HJ)
I bought a SEAT Ibiza Cupra 1.4TSI on finance in June 2013 for my wife. It has a seven-speed DSG automatic gearbox. Within a couple of weeks the car would... -
Parking: Politeness, morality and the law 30 May 2012 (Ask HJ)
I have a question I'm hoping I can get some opinions on, featuring the exciting topic of... PARKING. So, I currently car-share half my journey to work... -
Audi diesel fuel contamination - what should I do? 6 Oct 2013 (Ask HJ)
My Audi A3 1.6 TDI has been off the road for two weeks, pending an investigation into a breakdown where injector failure was cited as the reason. The dealer... -
Should I sell my 2007 Octavia Scout before the DPF fails? 23 Mar 2013 (Ask HJ)
I bought a secondhand 2007 Octavia Scout TDI 1,968cc with 76,000 miles on the clock in May last year. It is my second diesel Octavia but the first with... -
Is rising oil level a symptom of a DPF fault? 6 Sep 2012 (Ask HJ)
In September 2010 we bought a new Skoda Yeti diesel. All was well for a few months, then the diesel particulate filter light started coming on. We had... -
Refund or repair? 13 Jun 2015 (Ask HJ)
I recently purchased a 2008 BMW 520d from an independent dealer for the sum of £5425. The recorded mileage at the time of the sale was 129,420 miles. On... -
Why were Skoda Assist so unhelpful when our Octavia broke down in France? 10 Jun 2012 (Ask HJ)
Please could you inform your readers of an experience we had in May of this year when travelling in France with our 2-year-old Skoda Octavia 1.4TSI. About... -
Should we keep or trade in our old Ford Galaxy? 24 Mar 2015 (Ask HJ)
My son is wanting to change his Ford Galaxy 2.0 diesel. The car is a 2007 model and has great bodywork, with 96,000 miles from new and dealer maintained.... -
Timing chain failure on Skoda Octavia 1.2 TSI - what are my options? 15 Feb 2015 (Ask HJ)
I bought a used (2011) Skoda Octavia 1.2 TSI from a dealer in 2012. Two weeks ago, parked normally on (flat) drive in evening. Following morning, engine... -
Small problem made worse by garage - should they pay for repairs? 2 Jun 2014 (Ask HJ)
The steering belt on my eight year old Volvo XC90 went recently whilst I was driving. I pulled over and had the car towed to a local garage. I asked the... -
Why am I being charged a 'salvage cost' to get my written-off car back from the insurance company? 20 Jul 2010 (Ask HJ)
First of all thanks for your reply recently, where my car was written off and the insurance company sent it to salvage with out informing me and refused... -
How do i deter non-customers from using a private car park? 19 Jun 2011 (Ask HJ)
My business (a doctor's surgery) is very close to a busy town centre and has its own car park for staff and patients. However we get numerous complaints... -
Cam belt failure after 100,000 miles - who should pay for the repair? 22 Nov 2022 (Ask HJ)
I have a 2020 Ford Transit Connect 1.5 diesel. It is just out of warranty at 106,500 miles and the cam belt has failed. My local mechanic says the cam... -
Can you recommend some all-weather tyres? 30 Nov 2020 (Ask HJ)
I have 2018 Volvo XC60, which was fitted with Michelin Latitude Sport 3, 235/55 R19. They will soon be coming up for replacement. What do you recommend?... -
I want a car that has a spacious boot, good fuel economy and is cheap to insure/tax? 21 Jan 2017 (Ask HJ)
What car is best for me? I like a high driving position, boot space for camping, good fuel economy, ideally some bodywork protection/trims, good all-round... -
Legal position with car bought at dealer but has suffered catastrophic engine failure 30 Dec 2012 (Ask HJ)
My Father-in-Law (a 79 yr old OAP) bought his Grandson a second hand car from a local dealer in Aug 2012 so that he could get to his University placement...