Refine by channel:  Ask HJ (1222)    Forum (185)    News (94)    Article (17)    FAQs (3)    productReview (3)  

Sort by: Relevance | Newest first | Oldest first

• 
  I bought a car privately which turns out to be faulty - what should I do? 29 Jul 2018 (Ask HJ)
  I bought a used car through Facebook. On inspection we figured out there was something wrong with one part of car but we were not sure. We offered an amount...
• 
  I was sold a car that was previously damaged - am I owed compensation? 8 Jun 2018 (Ask HJ)
  I’m having a nightmare with my local Audi dealer. They sold me a six month old Audi A6 with 7000 miles on the clock. After owning the vehicle for just...
• 
  What can I do if a dealer refuses my request for a full refund? 26 Oct 2020 (Ask HJ)
  I bought a 2019 Nissan X-Trail in Feb 2020. The engine management light comes on at random. Two Nissan dealers did work on it but can't find the fault....
• 
  Are car dealers who operate by appointment only legitimate? 27 Mar 2024 (Ask HJ)
  I've heard about car dealers who operate by appointment only and are usually home-based and claims it pre-dates the pandemic/lockdown push to work from...
• 
  My Skoda Karoq shudders in first gear. Is Skoda sorting this issue out? 14 Sep 2020 (Ask HJ)
  My Skoda Karoq 1.5-litre shudders in first gear. Is Skoda issuing a fix?
• 
  Is the used car market doomed to collapse at some point due to all the PCP offers? 17 Sep 2018 (Ask HJ)
  I can't get my head around PCPs. Are they a brilliant consumer deal or will they destroy secondhand car sales in the future? Is the used car market doomed...
• 
  Will Volkswagen replace the injectors on my Volkswagen Caddy after the emissions fix? 22 May 2017 (Ask HJ)
  I've only had my 2010 Volkswagen Caddy Maxi for a month and the fuel injector has gone. The van has only done 77,000 miles. I read somewhere that Volkswagen...
• 
  Is it standard practice for the limiter to be removed during the emissions fix? 6 Apr 2017 (Ask HJ)
  Our 2012 diesel Volkswagen Caddy had its emissions fix and, a week later, it refused to start. RAC identified it as the ERG valve. Volkswagen said to bring...
• 
  Our timing belt broke after only seven months - is it the the fault of the dealer who fitted it? 17 Mar 2017 (Ask HJ)
  I bought a ten year old Ford Ranger from a dealer seven months ago, with a three month warranty. The timing belt went last week and the dealer's own mechanic...
• 
  Dealer didn't tell us our new car had been in an accident - what do we do? 11 Jan 2017 (Ask HJ)
  My parents bought my brother a 2005 Peugoet 107 in September 2016. The car developed a fault (horn sounding with no one pressing it) and was sent to the...
• 
  Volkswagen Golf engine failure - do I have grounds to make a legal claim? 30 Nov 2016 (Ask HJ)
  I have a 2009 Volkswagen Golf 1.4 TSI. It has always been serviced at the main dealer (who I also bought it from) and covered 64,000 miles. A coolant leak...
• 
  Can I reject my Mercedes-Benz GLC over its steering judder? 25 Nov 2016 (Ask HJ)
  I recently purchased a new Mercedes-Benz GLC Coupe AMG Line; however, I have noticed a judder when turning or reversing the car on full steering lock....
• 
  Timing chain failure on my MINI - where do I stand? 3 Nov 2016 (Ask HJ)
  My 2013 MINI has covered 73,000 miles and the timing chain/tensioner has failed. The MINI garage does not recognise a problem but said they will carry...
• 
  Can we get a refund for our smokey Audi TT? 1 Oct 2016 (Ask HJ)
  My daughter recently bought a used Audi TT. It was found that a screw had come loose and dropped into the crankshaft. This had apparently happened at the...
• 
  Electric vehicle battery warranty 30 Sep 2016 (Ask HJ)
  I recently bought a Peugot Ion electric vehicle, 3 years old but with very low mileage. I am generally delighted with the car but disappointed with the...
• 
  Stuttering Peugeot 508 15 Jul 2016 (Ask HJ)
  I purchased three year old Peugeot 508 2.0 HDI 140 from a local dealer last week. It's generally in good condition, with 80,000 miles on the clock. Having...
• 
  LPG conversion not fit for purpose - what should I do? 20 Nov 2013 (Ask HJ)
  I had my Talbot motor home LPG converted by a registered garage. I was told the BRC system was the best and at considerable expense authorised the conversion....
• 
  Bought a used car that's faulty - what can I do? 14 Oct 2013 (Ask HJ)
  Last week I bought a 2003 Alfa Romeo 156 for £1799. It was cosmetically very good inside and out and had a full service history. I checked the oil and...
• 
  Nissan will not adjust their compensation for my daughter's Qashqai's differential fault. 3 Aug 2013 (Ask HJ)
  I wrote to you in May regarding problems my daughter was experiencing with regard to the differential of her Nissan Qashqai and the amount of compensation...
• 
  My used MINI is problematic, can I get a refund? 30 Jan 2013 (Ask HJ)
  I bought it in December (21st)) Ive since driven 1070 miles. ( (Most of that was just driving it home - dealer is 300 miles away) The power steering fails...