Volkswagen Golf engine failure - do I have grounds to make a legal claim? | Ask Honest John

What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks

Volkswagen Golf engine failure - do I have grounds to make a legal claim?

I have a 2009 Volkswagen Golf 1.4 TSI. It has always been serviced at the main dealer (who I also bought it from) and covered 64,000 miles. A coolant leak developed a few months ago but the dealer couldn't at first find the cause. Now after the third time of going in they've phoned to say it's a leak in the engine flange and will cost £3k to fix. That's probably what the car is worth. Do I have any grounds to claim against Volkswagen?

Asked on 30 November 2016 by Mat Newman

Answered by Honest John

A 2009 is seven years old, so no basis for a claim under Sale of Goods or subsequent legislation and case law: www.honestjohn.co.uk/faq/consumer-rights/ We have recorded more faults on the Golf VI than any other car ever. Including yours, the count is now 151 since January 2011: www.honestjohn.co.uk/carbycar/volkswagen/golf-vi-2.../ Very upsetting because of the high level of expectation people have of Volkswagens.

Tags: legal and consumer advice coolant problems petrol engines

Similar questions

Why is my Peugeot 208 using so much coolant?

My Peugeot 208 1.4 petrol runs at around 96-98 degrees and the engine is using a lot of coolant every week. I've called out the AA, but they say this operating temperature is normal. The temp doesn't go...

Our Ford Focus is leaking coolant - will Ford help pay for repairs?

Our four year old Ford Focus 1.0-litre Ecoboost, with 25,000 miles, went in for its annual service and MoT today (main Ford dealer). When we went to collect it, we were told it was suffering from a major...

A coolant pipe in my Ford Focus burst - is Ford liable for the car's damage and second degree burns?

A clip on a coolant pipe perished on my 2011 Ford Focus 1.6 petrol and filled the driver's footwell with steam and coolant. The driver sustained second degree burns to her feet. After three weeks Ford...

Related models