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  We got a parking fine because our disabled blue badge showed the wrong year - what can we do? 15 Nov 2017 (Ask HJ)
  I have just had my second appeal dismissed by Independent Appeal Service. I’m in my 70s, disabled and have a seriously ill husband who is also disabled....
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  What's the average lifespan of a DPF? 26 Mar 2015 (Ask HJ)
  I have recently bought a four year old Volkswagen Touran 1.6 TDi with 17,000 miles on the clock and a full service history. The issue of DPF comes up...
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  Which SUV for towing caravans? 13 Oct 2012 (Ask HJ)
  At present I am a 72-year-old Motability customer and am shortly due to hand back my Volvo XC90 after three years. I am now considering buying my own vehicle...
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  Faulty gearbox 17 Dec 2012 (Ask HJ)
  In April this year I bought a 61-plate Hyundai ix35 2.0-litre diesel Style from Milton Keynes Hyundai. The car was seven months old when I bought it, and...
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  I did a vehicle check on a Ford Fusion and it turned out to be a Fiesta. Should I call the police? 7 Aug 2010 (Ask HJ)
  I am looking for a used car to replace my own. I spotted a black Ford Fusion that looks like a steal on Autotrader. Unfortunately, that may literally be...
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  I was sold a car with faulty tyres - how do I get the dealer to pay for replacements? 1 Apr 2017 (Ask HJ)
  I bought an Audi Q3 around six weeks ago from a garage that's around 50 miles from where I live. The car shook badly on the way home so I called them and...
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  Should the dealer pay to fix my faulty 2010 Nissan Pathfinder? 7 Oct 2013 (Ask HJ)
  I own a 2010 Nissan Pathfinder 2.5DCi Tekna with 41,000 miles on the clock. Recently I've had an intermittent engine light come on - this has been diagnosed...
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  How can I take an independent dealer to court? 14 Jun 2019 (Ask HJ)
  I bought a four-year-old Renault Twingo with 31,000 miles on the clock in December 2018 for £5000. Around 26th December it began to leak oil. I contacted...
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  Why did Toyota's own insurance increase my premium by 140pc following a minor accident? 4 Jul 2012 (Ask HJ)
  I suspect I cannot be alone in wondering at the state of car insurance companies? As an example, I quote my own extraordinary dealings with Toyota Insurance....
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  Engine failure after 6 years - who should pay for the repairs? 23 Jul 2014 (Ask HJ)
  Three years ago I bought a 2007 Audi A4 Cabrio 2.0TDi from a main dealer. The car had a full service history and was in good condition. A few weeks ago...
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  What's causing the brake discs to warp on my Suzuki Ignis? 5 Oct 2013 (Ask HJ)
  Last year I bought a 2003 Suzuki Ignis, which was supplied with new brake discs. Six months later the car started to judder under braking and I took it...
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  Why aren't winter tyres encouraged in Britain? 23 Mar 2013 (Ask HJ)
  West Dorset is a rural and hilly area with three ways out of our village: two steeply upwards and one steeply down. During the recent snowy weather cars...
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  Do you know what's causing a power steering fault on my Kia Venga? 10 Aug 2010 (Ask HJ)
  On start up, all my Kia Venga's dashboard lights failed to come on and the power steering was not working. On the second occasion this happened, all the...
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  Recommend a four-wheel drive family hatchback or estate car? 28 May 2010 (Ask HJ)
  Could you give me a list of family sized hatchbacks and estates which have 4WD? My Subaru Impreza Sport is due for replacement but my wife loves the security...
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  Dodge Caliber MPG claims - are they true? 31 Jan 2009 (Ask HJ)
  As a member of the Dodge Caliber Owners Forum I am finding some extraordinary claims being made. In normal motoring, would you expect a heavy 2.0-litre...
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  What's the best used MPV to buy for less than £7k? 13 Aug 2019 (Ask HJ)
  I'm looking to purchase an MPV for up to £7000. I currently own Citroen Xsara Picasso on a 54-plate, but the air conditioning no longer works and the heater...
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  Mercedes-Benz C220 CDI (W204) blowing black smoke 24 May 2014 (Ask HJ)
  I own a 2009 Mercedes-Benz C220 CDI (W204) with an automatic gearbox. I have recently had a problem where the car is blowing out black smoke and the car...
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  Our new car will be off the road for three months with a fault - what are our options? 21 Jul 2017 (Ask HJ)
  I bought a new Range Rover but when we picked it up there was an airbag light on on the dashboard. We thought this was the indication that the front passenger...
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  My car needs £16,000 worth of repairs for a water-damaged engine - am I liable? 23 Mar 2020 (Ask HJ)
  I purchased a 2018 BMW X6 with a full service history and warranty until 25 October 2020. It has 22,500 miles on the clock. 140 miles into a journey, a...
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  Skoda Octavia 1.6 TDI CR or 1.4 TSI which to buy? 6 Dec 2012 (Ask HJ)
  I want to purchase a Skoda Octavia and I’ll be grateful for any advice that you can offer on whether to buy a diesel or a petrol model. I’m looking...