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Used Corsa head gasket failure after just a few months. 29 Sep 2012 (Ask HJ)
I purchased a Vauxhall 2007 Corsa 1.2 Club for £3650 on the 14th July this year and now the head gasket has gone. The dealer only gave 30 days warranty... -
A dealer sold me a car that was damaged in an accident - is this legal? 15 Feb 2018 (Ask HJ)
I purchased a used 2014 Audi A5 from a main Audi dealer eight months ago. The car has been leaking water into the boot where the electrics are, so I took... -
We bought a motorhome and less than a year later it has damp problems - can we reject it? 14 Jun 2019 (Ask HJ)
We bought a motorhome from a dealer - it’s five years old. It had a damp check when we bought it - but now after 10 months it has damp. Can we reject the... -
I recently bought an approved used BMW that's very faulty - what are my rights? 2 Jan 2018 (Ask HJ)
On 1 October 2017, I purchased a BMW 5 Series (approved used from a BMW dealership. Since then the car has been in for repairs three times. It shut down... -
I was sold a car that turned out to be an ex-rental car - can I seek damages? 1 Aug 2019 (Ask HJ)
I bought a 2018 Land Rover Discovery Sport for over £34K from a main Land Rover. We discovered that the whole of the nearside had been repainted . We complained... -
What happens if a used car develops wear and tear faults after six months? 3 Mar 2018 (Ask HJ)
What is the position if someone buys a used car from a garage and then it develops wear and tear faults on two or three components, but after six months... -
Bought a used car from a dealer, but it has no service history 12 May 2014 (Ask HJ)
Two weeks ago I bought an approved 2011 used Mercedes-Benz SLK and was told it had a full service history. I asked for the documents and eventually they... -
Recently-purchased used vehicle destroyed by fire - where do I stand? 24 Nov 2012 (Ask HJ)
I purchased a used car from a reputable local dealership. One month later I noticed a loss of power and a harsh grinding sound immediately prior to pulling... -
BMW 520d G31 turbo failure - what are my rights? 13 Dec 2022 (Ask HJ)
In June 2021 we bought an approved used BMW 520d G31 with 35,000 miles on the clock for £22,500. About two weeks ago a warning came up with a drivetrain... -
I bought a used van privately but wasn't told of faults with it - where do I stand? 19 Jun 2018 (Ask HJ)
I purchased a 2008 van five weeks ago from a private seller. I checked the MoT history online before buying and it had an immaculate record, without any... -
The dealer is refusing to accept my rejection of a faulty car - what do I do? 24 Sep 2017 (Ask HJ)
I brought a Skoda Yeti from a Skoda main dealer four months ago for £7000. I've been on maternity leave and only drove the car small journeys (only done... -
Dealer has been unsuccessfully trying to fix an issue for weeks. What if it can't be fixed? 8 Oct 2020 (Ask HJ)
I purchased a BMW X3 last November at 33,030 miles. Warranty was due to run out on 19 September, but in August a knock started when going over a bump.... -
Renault Clio - Consumer act 2015, refund due to fault 18 Aug 2017 (Forum)
Decided to move this issue from technical to legal due to falling into the consumer act 2015. To cut a long story short, the pre reg Clio that I bought has been loosing coolant since I took delivery of the car in march, my local Renault service department was unable to find the fault -
What are my legal options against a dealer who didn't tell me my Volkswagen Caddy had accident damage? 9 Feb 2017 (Ask HJ)
In January 2015 I purchased a used 2013 Volkswagen Caddy van (15,000 miles) from a Volkswagen branch. So far I've needed a new rear axle replaced under... -
Can I reject a used car because it has MoT advisories? 28 Jun 2023 (Ask HJ)
I bought a Nissan Qashqai from trade centre on HP as well as part exchange, I was told it had passed the MoT in April but did not receive the certificate.... -
Can I reject an approved used car because it was knowingly sold to me with unresolved MoT advisories? 20 Apr 2018 (Ask HJ)
I bought a 2015 Skoda Yeti under Skoda’s approved used scheme. I was not shown the MoT certificate or made aware of any issues before paying for the vehicle.... -
Should the dealer have told me about a car's ownership history? 12 May 2022 (Ask HJ)
I recently purchased an 18 plate used car from a local main dealer. It was an approved used car with a full service history from the dealer and two years... -
My car needs £12k+ worth of repairs and I've only owned it for a few months - what should I do? 18 Mar 2020 (Ask HJ)
I have a 2014 Mazda CX-5, which I have owned for seven months. I purchased from a car trader. Last week, it failed very suddenly with loss of power and... -
Is it normal for a car to take 10 days to be delivered to a showroom? 26 Apr 2017 (Ask HJ)
I'm about to buy a nearly new Ford Fiesta 1.0 EcoBoost 140 ST-Line from Jennings. After seeing the car on the Ford Direct site and enquiring, I was told... -
A replacement part has damaged my engine 2 Feb 2013 (Ask HJ)
GSF car spares supplied me with a replacement expansion tank for my car, and also a screw cap to go with it and some anti-freeze. This was done by me checking...