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  Why was my local Audi garage keen to offer goodwill when repairing an ESP fault on my A3? 2 Nov 2010 (Ask HJ)
  My 2007 Audi A3 is less than four years old, has done less than 34,000 miles and has a full Audi service history. Last week the ESP warning light came...
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  Big brotherly rub 7 Aug 2010 (Ask HJ)
  I would be grateful of any thoughts you might have on this issue. The company I work for has started using "Driving Monitor" to manage staff risk when...
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  Stuck wheel on a used car 18 Mar 2012 (Ask HJ)
  I bought a 19,800 mile 09 plate Volvo S40 1.6 SE D. Within price paid the dealer agreed to fit new tyres, provide a years road tax, rear park assist...
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  A dealer lied about the condition of a car I bought. What do I do? 28 Oct 2020 (Ask HJ)
  When I bought a used car recently, I asked about the MOT and was told it was done on the 7 October. I then asked about advisories and was told it had none....
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  Unintended incrimination syndrome 26 Jun 2010 (Ask HJ)
  On 11 February 2010 I was driving my nine-month-old automatic Yaris on the A65 between Skipton and Ilkley in Yorkshire. As I approached some temporary...
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  Are low profile tyres more susceptible to punctures? 26 Apr 2023 (Ask HJ)
  I bought an Audi A5 quattro and had a nail in a rear tyre about four months ago causing a puncture, then a screw in the other rear tyre a month ago and...
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  Why won't stop-start work when it's cold? 20 Oct 2020 (Ask HJ)
  My 2018 Citroen C3 only does short journeys on average, say, 10 -15 miles. With the advent of the recent colder weather, the stop-start no longer operates...
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  Is it worth doing £1000 worth of work on my 2005 Chrysler PT Cruiser? 28 Nov 2017 (Ask HJ)
  I have a 2005 Chrysler PT Cruiser 2.4 petrol turbo. It has about 80,000 miles on it and is in excellent condition (garaged half of the year). Chrysler...
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  Dealer has charged for work it never carried out - what should I do? 26 Sep 2013 (Ask HJ)
  I bought a Mazda 3 from a main dealer in 2010. As recommended by the manufacturer, I took the car for its first check up in 2011, where it was given a...
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  Parking charges at motorway services 3 Oct 2010 (Ask HJ)
  I have just recieved an £80 parking fine for overnight parking at the Moto Services at M5 Services Exeter. I parked from 02.54am to 06.48am. I am a Courier...
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  My high mileage diesel Hyundai i20 CRDi has developed a sluggish starting problem, is it time to get rid of it? 27 Feb 2017 (Ask HJ)
  My 2011 Hyundai i20 CRDi 90PS diesel has developed sluggish starting and oil splashed 3/4 way up the dipstick (checked after overnight standing). Coolant...
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  Which engine should I choose for the Kia Picanto? 31 Jan 2022 (Ask HJ)
  I drive a Hyundia i20 2011, it's small, compact, great on space, fuel economy and I love it. It's great on the motorways and in the city. The problem is...
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  My son needs a car that can take three child seats, what are his options? 21 Mar 2023 (Ask HJ)
  My son has already has a daughter and is now expecting twins. What cars can fit three child seats side by side, and do these have to be Isofix fittings?
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  Can an abnormal clutch be a manufacturing fault? 29 Oct 2021 (Ask HJ)
  I bought a car from new and after six months it developed a slight grinding noise at low speeds. The main dealer investigated five times but could find...
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  Why does Mercedes Benz not have a petrol C-Class in its dealer fleet? 20 Aug 2012 (Ask HJ)
  I recently enquired about the new Mercedes C-Class Coupe and after much deliberation decided to opt for a petrol model as I do not do the mileage to warrant...
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  Should I buy a petrol or a diesel? 11 Mar 2019 (Ask HJ)
  I am soon to order a new car and am debating whether to have diesel or petrol. My driving pattern is changing as I am spending time between Italy and...
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  Suzuki Swift has faulty DAB - What are my rights? 6 Jan 2016 (Ask HJ)
  I collected my new Suzuki Swift four months ago and it featured a dealership fitted sat nav and DAB system. Within days the DAB system would not hold pre-set...
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  Cambelt failure on Citroen C8 – should dealer pay for repairs? 24 Jul 2013 (Ask HJ)
  I own a 2004 Citroen 2.2-litre C8 HDI, which I bought from my local franchised dealer in 2005. The car recently broke down on the motorway and the dealer...
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  Is the build quality of later Mercedes E Class models inferior? 17 Nov 2012 (Ask HJ)
  I am thinking of buying a secondhand Mercedes estate and am looking at the E280 or 320 diesel. Having owned an E270 CDI for nearly ten years which clocked...
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  Are engines becoming more efficient or not? 6 Sep 2012 (Ask HJ)
  I recently bought a Hyundai i10 1.2 for my wife. It is an excellent car but only returns 42mpg compared to the stated 61mpg, less than my old Triumph Spitfire...