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What is your opinion on the Dacia Duster? 15 Sep 2012 (Ask HJ)
We currently own a Hyundai Matrix automatic which is two and a half years old with 19,000 miles. Since we both appreciate relatively high seating we thought... -
Is there a 4WD van available? 28 Jul 2012 (Ask HJ)
I'm a self-employed gardener and occasionally I need to drive up rough tracks to my work sites. I have a 2004 Peugeot Partner 2.0-litre HDi van and I would... -
Suspected oil cooler failure 23 Aug 2016 (Ask HJ)
I have already contacted you about this before but it seems to be still ongoing. It started when the coolant low light came on so we stopped and called... -
Should I use an independent garage to service my car? 22 Mar 2022 (Ask HJ)
I purchased a 2018 Toyota Auris last year - just over three years old. The main dealers I purchased from have called me to book it in for service and MoT.... -
I am being spuriously charged for damage after returning a leased Mercedes-Benz ML320CDI. 11 Sep 2010 (Ask HJ)
Hi, my wife and I had our 30-month-old Mercedes-Benz ML320CDI collected the other week following a lease we took out. The car had only covered around 16,000... -
Smokers 3 Oct 2009 (Ask HJ)
Very often I read that you personally own a model of the car under consideration, and it makes me wonder how many cars you own, and what they all are?... -
Tugging a liberty 19 Sep 2009 (Ask HJ)
I am 71 years old and drive a 2003 Golf 100TDI PD that has done 34,000 miles and pulls a 1,000kg caravan very well at 30 mpg, but struggles a bit on the... -
Can I claim against a dealer who sold me a car without disclaiming it had been in an accident? 5 Feb 2017 (Ask HJ)
I bought a car from a Mercedes-Benz dealership and have since found out that it was involved in an accident. The accident resulted in £1500 damage (a new... -
My year old Hyundai Tucson is suffering from clutch issues - do I have any recourse against Hyundai? 12 Oct 2017 (Ask HJ)
I bought my Hyundai Tucson 1.7 CDRI new in September 2016. It's a 6-speed manual diesel and I'm having major problems with clutch judder after 1500 miles.... -
Why won't Mercedes-Benz honour its rust warranty on my 2003 E-Class? 14 Sep 2010 (Ask HJ)
My Mercedes-Benz E-Class is nearly eight years old (79,000 miles on clock) and with the numerous areas of rust appearing (top of all doors, three wheel... -
Why won't my warranty cover a burned-out clutch in my Vauxhall Zafira? 1 Sep 2010 (Ask HJ)
Without any warning at all, my ‘57 plate, 1.8 SRi, petrol, 29,000-mile Vauxhall Zafira’s clutch failed quite dramatically. The car went from working fine... -
I bought a unsatisfactory, faulty car and the dealer won't give a full refund. What next? 16 Jul 2021 (Ask HJ)
I bought a 2006 BMW E46 2.0-litre diesel convertible on 13 May for £2700. It'd done 105,000 miles. I bought it in Birmingham, I live in Shropshire. On... -
Looking for a quiet car with a big boot for £30,000 - what do you recommend? 24 Jan 2022 (Ask HJ)
I need a quiet, refined car with a big boot (600 litres) which is fun to drive and has good visibility. I currently run a top of the range Seat Leon which... -
Should I suspect my Mercedes C-Class has an undisclosed history? 12 Feb 2014 (Ask HJ)
My Mercedes C220 Estate was 11 months old, with 13,000 miles on the clock when purchased from a main dealer in 2012. From the outset I suspected the car... -
Can a keyless entry key be cloned at the point of use? 12 Jul 2019 (Ask HJ)
When I take my keyless entry key out of the Faraday pouch to gain entry and drive, can my key still be cloned at the point of use? -
Store car 5 Oct 2011 (Ask HJ)
I have recently purchased a 15 year old 1996 P Jaguar XJ Executive from an elderly gent who has decided to hang up his driving gloves. The car has full... -
Can a seller opt out of statutory rights? 29 Oct 2013 (Ask HJ)
I have paid a small deposit to secure a 2007 Mazda 5; however, on reading the small print in the contract, there includes a "purchasers certificate of... -
Buying a Nissan Qashqai - what do I need to know? 28 Jul 2016 (Ask HJ)
I want to buy a Nissan Qashqai. I am not sure whether to get brand new or used model. Which model is best? -
Need an automatic seven-seater for £13k 27 Apr 2015 (Ask HJ)
I need to change my 2010 Skoda Octavia 1.4TSi DSG estate for an MPV, but am not sure what to get. I need a car that can transport six adults and a dog,... -
Should we reject our Land Rover Discovery Sport? 5 Jun 2016 (Ask HJ)
My sister bought a Land Rover Discover Sport two weeks ago. She went back to the dealer yesterday to have some scratches sorted out. However, when the...