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  Vauxhall Zafira cutting out - how to get fault codes? 4 Jan 2012 (Ask HJ)
  I have a Vauxhall Zafira 2000yr. A few weeks ago I was driving and the car cut out, stereo and lights work ( ruling out battery ) but the windows wouldnt...
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  Who’s sorny now? 17 Jan 2009 (Ask HJ)
  In July this year I part-exchanged my old motor home for a new vehicle with a West Country main dealer. I posted the V5C/3 document for the part exchanged...
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  Our electric Smart doesn't reach the claimed range - what can we do? 23 Sep 2018 (Ask HJ)
  Smart provides a range figure of 99 miles for its Smart EQ. In the two weeks we have had ours, we have never had an indicated range of more than 72 miles...
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  Which of these two Volkswagen Polos should I buy? 14 Aug 2010 (Ask HJ)
  I've seen and test driven a Volkswagen Polo 1.4S 52 with 48,000 miles. It's up for £3495, has a full service history, one owner and is HPI clear. Is £3300...
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  How can I stop my new keyless car from being targeted by thieves? 8 May 2019 (Ask HJ)
  I will take delivery of a new Jaguar XFin a couple of weeks. One downside is the thought that the keyless entry system may allow determined thieves to...
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  Why are Toyota's mpg figures so far removed from reality? 2 Mar 2013 (Ask HJ)
  It can surely be little short of misleading to promote the Toyota Prius based on one particular quality, which, in real life, will never be displayed or...
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  Which small car offers reliability and ease of access for a disabled passenger? 4 Jul 2012 (Ask HJ)
  We need a reliable new car which should be five-door with a high seat for both driver and disabled front passenger. I have a 10-year-old Toyota Yaris that...
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  Mercs and Spender 28 Nov 2011 (Ask HJ)
  I purchased a CL500 Mercedes ten days ago from ICS at Eccleston (near Preston). The car is an 05 plate with 55,000 miles recorded and I paid £16,000 for...
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  Truly shafted here from paradise 22 May 2010 (Ask HJ)
  Last week I rented a Ford Mondeo Estate car, picking it up at Luton Airport on Sun 21st and returning it to Stansted airport on Thurs 25th. We had the...
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  Should I import a classic from Japan? 6 Aug 2019 (Ask HJ)
  I want to buy a classic car and keep my day to day car, my wife doesn't agree. She thinks that because we're retired and do around 4000 miles a year, a...
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  Our Honda Concerto has been stolen and insurer isn't helping - what should we do? 23 Jun 2017 (Ask HJ)
  Our treasured Honda Concerto with mileage of 27,499 has just been stolen. We are receiving shoddy service from Direct Line despite being long time customers...
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  Ford Focus or Volvo V40? 14 Sep 2013 (Ask HJ)
  We are looking to buy a new family car to replace our aging Ford Focus and have so far narrowed down our choices to the new Focus and the new Volvo V40....
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  The DVLA is keeping people's passports and documents. Please help. 21 Jul 2020 (Ask HJ)
  The DVLA has kept my biometric residence permit (BRP) with them since 25 May! I am an ER doctor and I need my BRP urgently for my Visa application or else...
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  Are Land Rover liable if their navigation update broke my Range Rover Evoque's navigation system? 10 Feb 2017 (Ask HJ)
  I brought a Navigation update from the Land Rover website for my 2012 Range Rover Evoque. The update didn't work so Land Rover suggested I got a new USB...