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  My car caught fire 8 Jun 2011 (Ask HJ)
  On Friday 1st April I was driving along the road in my 2006 Audi A4 convertible with my three year old daughter. All of a sudden I started to smell...
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  My lease car has been written off - will I get a like for like replacement? 9 Jan 2019 (Ask HJ)
  My four-month-old BMW has been written off in an accident. I’m insured through Axa but the car was leased through Alphabet. My policy indicates that because...
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  Can I claim for a punctured radiator under warranty? 9 May 2022 (Ask HJ)
  I have a three week old car. It showed that the coolant was low so I took it in to a dealer for a check. "Oh it's a new car", they said. "We've topped...
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  12 month old Audi A3 has cracked tyres 16 May 2016 (Ask HJ)
  I have an Audi A3 which was bought new in August 2015 and has approximately 7000 miles on the clock. The tyres are Dunlop Sport Maxx and I recently had...
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  Ford refusing to replace engine under warranty 9 Dec 2013 (Ask HJ)
  Two months ago my car broke down and needed to be towed home by the RAC. My local Ford dealer diagnosed the problem as a blown spark plug which had disintegrated...
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  What do you think of the Ford S-Max? 23 Feb 2013 (Ask HJ)
  Its time for me to invest. Despite its breakdown in France last year, I'm going to keep my Skoda Superb as the family car and I want to get something similar...
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  Audi Q5 or BMW X3 - which SUV? 24 Nov 2012 (Ask HJ)
  We intend to trade in our Audi Q5 2.0 TDI SE soon. Although the car has been reliable, the unsettled ride and the DSG gearbox have made us think twice...
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  Can I expect my diesel Renault Laguna to develop expensive problems soon? 29 Sep 2012 (Ask HJ)
  In 2009 I bought a new Renault Laguna 2.0dCi 150 Initiale 50 diesel automatic. Can you tell me whether it has a diesel particulate filter, dual mass flywheel...
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  Why won't Ford honour the anti-perforation warranty and repair rust on my Ka? 7 Jul 2010 (Ask HJ)
  My Ka is nearly six years old, with about 24,000 miles on the clock. It has badly rusted at the bottom of the driver's door, on the inside, above the sill....
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  Why are some dealers dishonest when recommending the replacement of parts on my BMW X5? 4 Jul 2012 (Ask HJ)
  I wonder whether the 18-month-old Polo that needed new front discs and pads after 8500 miles really needed them? In my experience the worst people for...
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  Questionable behaviour 11 Jul 2009 (Ask HJ)
  Please could you give me some advice on what car to buy? Ideally, I'd like a new or pre-registered either BMW 520d, or an Audi A4/A6 diesel. I've got...
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  Volkswagen Touareg gearbox problems 25 Feb 2015 (Ask HJ)
  We have a Volkswagen Touareg 3.0 TDI eight-speed DSG 'box (2010), which has started hesitating when pushed hard, especially in Sport mode. Do you think...
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  Audi service costs 4 Jun 2014 (Ask HJ)
  Just been quoted £499 for a service on my Audi A6 Avant diesel including Oil/Pollen Filter/Fuel Filter & Brake fluid change - does that seem reasonable?...
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  Breaking down abroad 14 Feb 2012 (Ask HJ)
  My Golf TSI DSG will be three-years-old in May, with 19,000 miles. I am 73 and like my first automatic, but I am concerned it may fail. Each summer we...
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  Replacement car ideas for my 21-year-old Corolla? 27 Sep 2021 (Ask HJ)
  I have had my car, a Toyota Corolla, for 21 years. And much as I would like to keep it, it is coming to the end of its life. To this end, I was hoping...
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  What's the best cheap car for towing a caravan? 5 Mar 2021 (Ask HJ)
  What's the best sub £4500 car for towing a caravan with special reference to reliability? I've been told 4x4's are the way to go from friends who tow...
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  The belt on my newly-bought car broke. Can I refuse to accept the car back if it's replaced? 29 Jan 2021 (Ask HJ)
  I bought a 2015 Volkswagen Passat with 55k miles in November 2020 from a main dealer (Ford). As the car was just 5 years old at the time and the timing...
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  Should I buy back my Cat N write off from my insurers? 5 Jan 2018 (Ask HJ)
  I've just been told my car is a Category N write off. The insurance company would give me market value (£3500), which is fair enough considering it's a...
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  Toyota iQ gearbox failure 30 May 2015 (Ask HJ)
  I have a Toyota iQ bought new in November 2009. It has done 28500 miles. The gearbox has recently developed a fault where it grinds changing between 2nd...
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  Why doesn't your column promote keeping older vehicles on the road? 23 Mar 2013 (Ask HJ)
  I have been reading your letters page for many years, but have become increasingly frustrated by your toleration of the view that 'older' cars should be...