I have a Toyota iQ bought new in November 2009. It has done 28500 miles. The gearbox has recently developed a fault where it grinds changing between 2nd and 3rd. Apparently the synchromesh has gone. I have a full Toyota service history.
Toyota garage quoted £2700 to repair. They have reduced this to £1300 with some "goodwill" from Toyota, although it isn't a fixed quote so may be more.
If it was a different make I probably wouldn't be so put out, but Toyota make the reliability of their cars a major selling point - the latest advert says they should be "used and abused". I have used but not abused my car and now have the worst mechanical fault of any car I have owned in 30 years.
I have made it quite clear to Toyota that I don't think this is acceptable on such a low mileage car.
The question is, what if anything can I do about it? I understand Toyota have been quite helpful with issues on early model clutches.