Refine by channel:  Ask HJ (1222)    Forum (185)    News (94)    Article (17)    FAQs (3)    productReview (3)  

Sort by: Relevance | Newest first | Oldest first

• 
  My new car seems to have an issue with the paintwork - what can I do to rectify this? 4 Mar 2020 (Ask HJ)
  I have a new Volkswagen Golf Estate with metallic paint. I purchased the car on February 1 2020 and have covered 223 miles. Today is the first day the...
• 
  Undisclosed faults on used car - what are my rights? 4 Sep 2016 (Ask HJ)
  I bought a 2008 Vauxhall Zafira from a local garage in January this year. I was aware of a couple of minor cosmetic issues but this was to be expected...
• 
  Car supermarket has sold me a dangerous car - what should I do? 22 Jul 2016 (Ask HJ)
  I recently used a car supermarket to purchase a second car. I used this company because I thought they were reputable and on their website stated their...
• 
  Nissan Juke gearbox failure 17 Jun 2016 (Ask HJ)
  I have a Nissan Juke 1.6 automatic. The vehicle has covered 31k mileage, but is five months outside the original three year warranty. Nissan have quoted...
• 
  Car supermarket sold me a S-Max with hidden accident history - what can I do? 17 Sep 2013 (Ask HJ)
  A few months ago I bought a 2011 Ford S-Max from a well-known car supermarket. After less than a month of ownership the car started rusting. I took it...
• 
  Bought a car with lots of faults 16 May 2011 (Ask HJ)
  I bought a 95 MX5 from a specialist garage 6 weeks ago. I have recently sent it to my local garage to get a few things looked at and asked them to do an...
• 
  Discovered bodywork damage on manufacturer approved used car - should the dealer repair it? 29 Jun 2017 (Ask HJ)
  I bought a manufacturer-approved used car in January of this year, from a dealer some distance away. Recently giving it a good clean, I discovered that...
• 
  Should the dealer replace a chipped windscreen on a secondhand car my son has bought? 21 Sep 2013 (Ask HJ)
  My son recently agreed to purchase a secondhand car from a large reputable main dealer. Before taking delivery but after signing and paying for it he noticed...
• 
  New car has broken down - can I reject it? 11 Feb 2016 (Ask HJ)
  I picked up my brand new Ford EcoSport a few days ago. Within 24 hours, it had a steering lock fault and would not start. I was forced to call out the...
• 
  My Nissan Figaro's power steering fault is proving difficult to repair - is the dealer liable? 24 Mar 2012 (Ask HJ)
  My daughter purchased from a dealer a 20-year-old Nissan Figaro with a full three-month warranty. She returned the car as the power steering was leaking....
• 
  Confuser rights 26 Sep 2009 (Ask HJ)
  I would be most grateful for your help and guidance in dealing with my local Toyota garage. I bought a new Toyota Previa GLS D4D 8str on 30/3/01. Some...
• 
  Distance selling regulations - do they apply to private car sales? 3 Aug 2022 (Ask HJ)
  I have read your very useful guide on consumer rights, but I still have one question - do distance selling rules apply to private car sales as well dealer...
• 
  Should my used car come with a warranty from the trader I bought it from? 11 Nov 2019 (Ask HJ)
  I brought a car from a trader in November. It says on the paperwork that the car comes with the car manufacturers warranty only. Should I be getting a...
• 
  We bought a car four months ago and now the alternator needs replacing - is the dealer who sold us the car liable? 22 Mar 2019 (Ask HJ)
  My father-in-law bought a car four months ago and the alternator has gone. The garage are refusing to touch it saying it's wear and tear. Are they right
• 
  I just bought a faulty new car - am I entitled to a refund if I didn't sign the logbook? 3 Sep 2017 (Ask HJ)
  I bought a vehicle and paid in full for it, only to find on the trip home there was a gearbox problem. I then found out that only the seller singed the...
• 
  The paint is peeling on my 2013 Volkswagen Golf - what are my options? 2 Jun 2017 (Ask HJ)
  I bought my Volkswagen Golf GT 2013 from a main Volkswagen dealer last year and the paint has started to peel on the bonnet, front and rear bumper. What...
• 
  Clutch failure - should the classic dealer pay for repairs? 20 Aug 2016 (Ask HJ)
  I've just bought a restored 1971 Porsche 911t from a specialist dealer for £70,000. After just 100 miles the clutch failed and I had the car recovered...
• 
  Used car has faulty CD player - what are my legal rights? 7 May 2014 (Ask HJ)
  I purchased a 2004 Honda Accord yesterday and on the way home noticed CD player and clock didn’t work. I called the seller and they told me to disconnect...
• 
  Can a car dealer sell a car as 'sold as seen'? 10 Aug 2010 (Ask HJ)
  I am considering buying a used car from an online car dealership. However, upon asking about the warranty, I was told the cars are sold as seen. Do they...
• 
  Two year gap between build and registration date - do I have any redress with the dealer? 10 Dec 2016 (Ask HJ)
  What is the legal position regarding buying a used car with a 2009 registration, which turns out from the VIN number to have been built in 2007 but not...