New car has broken down - can I reject it?
I picked up my brand new Ford EcoSport a few days ago. Within 24 hours, it had a steering lock fault and would not start. I was forced to call out the AA, who towed it back to the dealer. Where do I stand legally? Can I reject it?
Asked on 11 February 2016 by Jessica14
Answered by
Honest John
If you want to reject it the Consumer Rights Act 2015 gives you the right to. But it's probably a simple glitch with the ignition switch that can be fairly easily fixed. Whatever you do, do not suspend repayments until rejection has been accepted by the dealer.
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