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I recently bought a van that now seems faulty - can I reject it? 28 Oct 2017 (Ask HJ)
I bought a Volkswagen Crafter, with 61,000 miles on the clock, for £10,400 a week ago. The price seemed about right, although my gut told me it’s had heavy... -
I bought a car that isn't in good condition. Can I get my money back? 11 Jan 2021 (Ask HJ)
I bought a car but on collection but it was not in good condition. The transaction was done a few days ago. Can I return the car and get my money back? -
Ford Transit - A Faulty Van - what are my rights? 3 Mar 2019 (Forum)
into my rights and under the consumer act I said I wanted to reject the van. However, in the small print (that I signed) it says they only deal business to business, making my consumer rights different. Has anyone had an experience like this? My ideal solution is that I want my money back because -
Van engine has failed after ten months of sale - is the dealer liable for repair costs? 23 Jun 2017 (Ask HJ)
My friend bought a used 2012 plate Ford Transit for her business in September 2016 for £6000 from an independent trader. After 10 months of ownership the... -
Why is our Citroen DS3 misfiring? 2 Jan 2015 (Ask HJ)
Our Citroen DS3 has developed a misfire. Any idea why and how we can fix it? -
Dodgy Dodge dealer 24 Sep 2012 (Ask HJ)
I am having a nightmare with Chrysler Dodge. My car is sitting on my drive with a defective alternator that is within warranty, but the customer service... -
Rejecting a car 21 Sep 2011 (Ask HJ)
What rights do I have to reject a car purchased in June 2010? When we purchased the car we had agreed a timescale for the main dealer to complete the... -
Are dealers liable for repairs necessary to a car for the first six months after sale? 27 Oct 2010 (Ask HJ)
Some time back you reported a legal precedent where a dealer was held liable for repairs to a car that developed faults in the first six months from the... -
My new Hyundai i20 is stuck in reverse at just two weeks old - should I reject it? 2 Jun 2010 (Ask HJ)
My new Hyundai i20 stuck in reverse and won't shift. It is back at the dealer and they are repairing the gearbox. Should I accept this or should they be... -
Warrant piece 9 May 2009 (Ask HJ)
I bought a 3 and a half-year-old BMW 120D from CarGiant two weeks ago for £8.5k. On returning to London from Devon, after my first long journey in it,... -
What are my legal rights in regards to a used car? 2 Mar 2015 (Ask HJ)
Within two weeks of buying a second-hand car, it broke down. Subsequently diagnosed as a faulty clutch. Although the dealer claims to have carried out... -
Swirl flap failure on a recently purchased used car - what are my rights? 20 May 2014 (Ask HJ)
A month ago I bought an 56 plate 55,000 mile Chrysler 300 estate for £7000. The car went to limp home mode last week and the local garage diagnosed swirl... -
Honda Civic 2017 - My rights? - Engine failure 15 Jan 2024 (Forum)
in it. No warranty Reading the consumer rights act 2015 it seems I could have some recourse with the Car S and expect that they repair it as its within 6 months of buying it. It appears its not a wear and tear type issue for a timing chain to break at 45k. Since I started writing this the Car -
What are my rights over my car's faulty brakes? 21 Nov 2016 (Ask HJ)
How many miles is it reasonable for disc brakes to last on a Suzuki Swift? It passed its MoT five days before we purchased it, only to find that it needs... -
Dealer didn't tell me my car had been repaired after a serious accident. Can I demand a refund? 18 May 2020 (Ask HJ)
Eight weeks ago, I traded my car in for a 2017 Honda Jazz. I've just noticed that the paint on the front wing looks slightly different than the rest of... -
What's causing the awful handling on my Vauxhall Vivaro? 18 Apr 2017 (Ask HJ)
I have recently bought a 2008 Vauxhall Vivaro but the handling is awful. It drifts from left to right and feels like driving on snow. It has new alloys... -
Bought a car - how do I return it? 1 Feb 2016 (Ask HJ)
I bought a used Vauxhall Insignia two weeks ago. The sales guy told me that the car had a full service history and I paid for a two year extended warranty.... -
Rejecting used car - how do I do it? 24 Nov 2015 (Ask HJ)
My daughter bought a used car from a very large dealership in June. The car first refused to start approx two months later. then it began to refuse to... -
What are the seller's rights after the vehicle is paid for and taken away? 26 Jul 2014 (Ask HJ)
I have sold a motorhome privately, but the buyer has come back a week later saying the dual fuel water heater is leaking and the gas does not work on it.... -
Should I sue my local dealer over a flat battery? 12 Mar 2014 (Ask HJ)
I bought a new Ford S Max six months ago and the car has suffered a flat battery on 10 occasions. As a result, it has been in the dealership for repairs...
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