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Coronavirus means that I may need to cancel the car that I've just ordered - where do I stand? 20 Mar 2020 (Ask HJ)
I ordered an expensive Range Rover to my specification a few weeks ago, which the dealer advises is now ready. I paid a deposit at the time of order. Due... -
Which small crossovers have the best ride comfort? 2 Mar 2020 (Ask HJ)
My wife has a 2018 Vauxhall Mokka X with 18-inch wheels. We are disappointed with the ride comfort, At slow speeds over pitted road surfaces or over speed... -
Best small and reliable automatic car? 10 Feb 2020 (Ask HJ)
We need a new or nearly new reliable small car. It must have an automatic gearbox, 4/5 doors, petrol engine and be large enough for long 200-mile trips.... -
Is the BMW i8 set to become a modern classic or a depreciating misfit? 10 Jan 2020 (Ask HJ)
I'm quite keen on purchasing an early BMW i8 now that values seem to have plummeted to affordable used levels. But with BMW discontinuing this car in April... -
Should I pay extra for winter tyres on a hire car? 22 Nov 2019 (Ask HJ)
I am planning to fly to Lyon or Geneva in mid-March 2020 and will be hiring a car for a week to go skiing in Courchevel. Please can you tell me whether... -
My car has terrible internal condensation on every window - what's the cause? 4 Nov 2019 (Ask HJ)
My daughter has a five-year-old Ford Ka. It’s left outside and whenever she (or I) go in it, the internal condensation on every window is terrible. In... -
Will my insurance cover me if my dashcam is stolen? 22 Jul 2019 (Ask HJ)
I am looking to get a dashcam that covers the car if I am not there, e.g. someone hitting my car while parked in a car park. My understanding is the dashcam... -
My insurer received a bogus claim against me - what should I do? 20 Jun 2019 (Ask HJ)
My insurer has received an injury claim from an alleged passenger in a vehicle that is claiming my vehicle collided with them in a supermarket car park... -
We had the front tyres on our Sportage replaced and Kia says this has broken the four-wheel drive system? 13 Apr 2019 (Ask HJ)
We had the front tyres only replaced by a local tyre company on our Kia Sportage. Kia says the difference in tread between front and back has broken the... -
My car has been sat for six years with some diesel in the tank - should I drain it before starting it? 10 Apr 2019 (Ask HJ)
I have had a 2003 Mercedes-Benz E320 CDI sitting on the drive for the last six years with some diesel fuel in the tank. Now I am about to restart using... -
Who counts as the main driver of a vehicle - the person who does the most miles or the most single journeys? 18 Jan 2019 (Ask HJ)
I was reading about the five most insurance "fibs" and one of them is fronting when, say a parent, puts their name first and the son/daughter as an additional... -
What automatic SUV that can tow would you recommend? 18 Oct 2018 (Ask HJ)
I am looking for an automatic car which can tow (infrequently) up to around 2000 kgs and be capable of minor off road work. I do occasional longer distance... -
How do I get my car, which is registered in France, insured to drive it back to Scotland? 28 Aug 2018 (Ask HJ)
I'm giving a 1991 BMW 5 Series to my brother-in-law in Scotland. The car has been French registered and is on French plates. How can he get British insurance... -
How easy is it to import a used van from Europe? 26 Feb 2018 (Ask HJ)
I'm in the very early stages of planning to get a large, secondhand van to convert to a camper for family holidays. I'm looking at a Mercedes-Benz Sprinter... -
European insurers focus on the vehicle rather than the driver - why don't UK insurers operate like this? 15 Feb 2018 (Ask HJ)
After living in France for some years, and insuring a car which covered all drivers, I cannot understand why UK insurers base prices on the driver rather... -
A van I'm interested in buying is priced lower than expected - should I get an RAC inspection done? 1 Jan 2018 (Ask HJ)
I'm looking at buying a van and have narrowed it down to either a Ford Transit Custom or Mercedes-Benz Vito, on a 13-plate with good options. I want it... -
Car MPG reading vs calculated reading - why the big discrepancy? 20 Apr 2017 (Ask HJ)
I recently purchased a 2015 Vauxhall Astra diesel 1.6 CDTi, attracted by the high quoted MPG of 76 (combined). I always calculate the cars MPG when I fill... -
Need a versatie small auto 4 Mar 2016 (Ask HJ)
My wife has a 2005 Toyota Yaris Verso automatic which has done 34,000 miles. It has been completely reliable and is in excellent condition, a good load-lugger... -
Need a new car with a large flat load bay 11 Feb 2015 (Ask HJ)
We need to replace our 12 year old Citroen C5 2.2 HDI Exclusive that has the luxury of a top end car, a super smooth drive and the space of a decent sized... -
Downsizing from a CLK 4 Feb 2015 (Ask HJ)
We are trading down from our Mercedes-Benz CLK to a smaller car at my wife’s request. We would like four doors, a manual transmission, a diesel engine,...